Important Update: Discontinuation of QuickBooks Legacy Bank Feeds in Australia

QuickBooks is upgrading to the next generation of bank feeds called Open Banking. These new feeds are Australia's new standard for sharing financial data securely, and are mandated by the Australian Competition and Consumer Commission (ACCC) as part of the Consumer Data Right (CDR). Banks are phasing out older bank feed types in favour of this more reliable, next-generation connection. 

As a result, starting from 18 August 2026 through to 3 December 2026, QuickBooks will progressively disconnect all legacy bank feeds based on the timetable below. 

When will your bank feed be disconnected?

We are managing the disconnection process in phases by bank (or group of banks) to ensure we can provide you with dedicated, high-quality support. 

Here’s the disconnection timetable:

What happens if you don't upgrade in time?

We’ll continue to remind you when your bank feed is being disconnected, however once your legacy feed is disconnected, your transactions will stop importing into QuickBooks. At that point, you simply reconnect your bank feed using Open Banking. Alternatively, you can manually upload your bank transactions.

How to upgrade your bank feeds

Upgrading your feed to Open Banking is a 2-step process.

• Step 1: Check your accounts are ready to upgrade
• Step 2: Upgrade your bank feed

Follow these step by step instructions to complete the 2-step process.

We’re here to help

Our Customer Success team is available Monday to Sunday, 8am to 7pm, and can walk you through the process. Have your QuickBooks company ID ready so we can assist you more efficiently (you can find your ID under Settings > Additional info).

Chat with us online or request a callback

Call 1800 046 038

*Please note these dates are subject to change. We’ll endeavour to keep you updated should any changes to these dates occur.