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Running a business

Invoice vs Receipt: Meanings, Differences and Examples

An invoice is issued to collect payment from customers, and a sales receipt is used to document proof of payment a customer has made to a seller.


While these documents have some similarities, they are used for different purposes. This quick guide will help answer your questions about the differences between invoices and receipts so you can use them appropriately within your business.

In this article, we will cover:

What is an invoice?

An invoice is a document issued to collect payment after a business delivers goods or services to its customers.

What is a receipt?

A receipt is used as a proof of payment when a customer makes a payment to a business for goods or services.

Invoice vs receipt: What is the difference between an invoice and a receipt?

While invoices and receipts have some similarities, they are used at different stages of the sales process and document different information. The main difference is that invoices are issued before a business has received payment from a customer, and a receipt is issued after payment has been collected. Let’s take a deeper look at the differences between an invoice vs receipt in Australia.

An invoice is used when a business has completed a customer’s order and needs to collect payment for the goods or services provided. Key points to understand about invoices include:

  • Invoices are issued to collect payment after a business delivers goods or services to its customers.
  • Invoices itemise and describe the goods sold or services rendered and include the amount due and payment terms. Learn more about what to include in an invoice.
  • The seller sends an invoice to the buyer to notify the buyer that payment is due.
  • Invoices are more commonly used by service providers and during business-to-business (B2B) transactions.

A receipt is used as proof of payment when a customer makes a payment to a business for goods or services. Key points to understand about receipts include:

  • A business provides receipts to its customers as a record of a sale.
  • Receipts outline when a transaction took place, how much a customer has paid and which payment methods the customer used to make the payment. They also list the items or services the customer paid for.
  • Receipts help buyers keep track of payments they have made.
  • In many cases, customers will need a receipt to make returns to a business. Because receipts indicate proof of purchase, businesses can use them to verify a transaction.
  • Because receipts are proof of a customer’s payment, they are issued by businesses of all types. Businesses should generally issue their customers receipts for any transactions made.

What is the difference between a tax invoice vs receipt?

The difference between a tax invoice vs receipt is that a tax invoice is used to collect payment and shows the purchase price as well as whether goods and services (GST) are included in the purchase price while a receipt shows proof of payment.

What is the difference between an invoice vs purchase order vs receipt?

An invoice is issued by a business to notify the customer that payment is due, a purchase order is buyer-generated and created before the purchase to confirm the order. On the other hand, a receipt acts as proof of payment.

Invoice vs receipt overview

Below is a summary of the key differences between a receipt vs invoice.

Key Differences Invoice Receipt
What it is Document issued to collect payment upon delivery of goods or services. Document recording payment for goods or services.
Purpose To collect payment from the buyer for goods provided or services rendered. Proof of purchase and record of transaction.
Contents
  • Name of business issuing receipt
  • Name of the buyer
  • Itemised list of goods or services with their name, description and location
  • Total amount due
  • Due date
  • Payment terms
  • Payment options
  • Record of item/s purchased
  • Total cost
  • Transaction method
  • Date of purchase
  • Location of purchase
  • Buyer name and address

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Invoice vs receipt example

QuickBooks Invoice vs receipt example

Does an invoice mean you’ve been paid?

An invoice does not indicate that a business has been paid for goods or services provided to its customers. An invoice is created by a business to notify its customers of a payment that payment will be due to the business. Invoices outline which goods and services a customer needs to pay for, as well as the terms of payment, including when the payment is due.

A receipt is issued as a proof of payment; as such, you should only issue a receipt to a customer if they have provided payment for a transaction. Since a receipt is used as proof of payment, you may choose to require receipts for returns as part of your return policy.



Can an invoice serve as a receipt?

Businesses should not use invoices and receipts interchangeably. Due to the fact that invoices are used to collect payments and receipts are used as a proof of payment, substituting one for the other should be avoided.

As an example of why you should avoid using invoices and receipts interchangeably, consider the return process. In this case, the lack of a receipt (or a receipt substituted by an invoice that does not record proof of payment) would make it difficult for the business to confirm the customer had already paid for the product.



Can I issue an invoice after payment?

Invoices should be issued before a customer has made a payment.

In some cases, businesses may need to issue specific types of invoices after a customer has paid; these are called credit invoices and debit invoices. Credit invoices are used when you need to issue a refund to a client. Debit invoices are used to collect payment when you need to increase the amount a client owes your business.

Do I need to issue both an invoice and a receipt?

Whether you need to issue both an invoice and a receipt may depend on your business location, industry and business structure. In certain circumstances, tax invoices are mandatory. If you’re unsure if an invoice is mandatory, check your government website or speak to an accountant. While issuing invoices may be optional, it is best practice to issue invoices and receipts for all sales to keep track of income and expenses for tax purposes.

Receipts should be issued any time you receive payment from a customer, even if you have already issued an invoice. It allows both you and your customer to keep a record of the payment transaction, ensures a smooth returns process if a customer needs to exchange or refund goods and ensures you comply with consumer law regarding receipts and proof of purchase.

Tools to organise your invoices and receipts

Invoices and receipts have similarities, but understanding their differences will help you use them the right way within your business.

Keeping track of invoices is an important part of getting paid on time and keeping your books clean. Invoicing software like QuickBooks provides you with the tools you need to create and track your invoices, match payments and save receipts. Organising these tasks in one place can streamline your processes and give you more time to focus on your business. Join a free 30-day trial and see how QuickBooks can simplify your invoicing.

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