Whether itβs telling your business partner that your largest client is moving on or discussing a team member who consistently makes mistakes, difficult conversations are inevitable. Now, if youβre someone whoβs never been taught how to have difficult conversations, then your first response is to avoid the conversation altogether. Thatβs because you view conflict as confrontational.
Low trust and poor communication are the primary reasons whyΒ 70% of business partnershipsΒ fail. Therefore, open communication with your firmβs partner helps to beat those odds. The accounting firms we work with realise the importance of navigating through difficult conversations.
The best firm partners tend to be opposites. So, whoβs the peacekeeper and whoβs the direct, get-to-the-point type? Regardless of your style, itβs possible to reduce tension and avoid emotions hijacking the conversation.Β Β