I'm happy to let you know why your Receive Payments is still in your Accounts Receivable (A/R) account, YasirParvez.

Here's how it works: When you create a Receive Payment to a customer, this deducts the balance of your A/R account. Then, this becomes an open credit to that customer and it'll stay on the AMT PAID side of that account even if you deposit it.

On the other hand, when you create an invoice to that customer, the invoice amount will post to the AMT CHRG (opposite) side of that account. Both transaction will balance you A/R, but you still need to link them to close those transactions. This also means both of them will always stay in that account.

I'm just curious, if there's no invoice, what is this payment for? Thanks in advance.