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sophgeorgina
Level 1

Can I produce Delivery note off the app

 
Solved
Best answer July 19, 2022

Accepted Solutions
ChristieAnn
QuickBooks Team

Can I produce Delivery note off the app

Hi there, Kent1204.

 

Thank you for visiting the QuickBooks Community. I'll be sharing troubleshooting steps to ensure you can see the delivery note in QuickBooks Online so you can start using it. Beforehand, let me provide details on how Print delivery note works.

 

The Print delivery note option in QuickBooks Online is used to see a document that contains items, quantities, and other important shipping information when shipping goods to your customers. If you're accessing the said feature on the mobile app, this is currently unavailable as mentioned above.

 

However, if you're utilizing your QBO via browser and the Delivery note is missing from Batch actions, it's possible that your browser's cache is causing the problem. I recommend using a private browser to access your QuickBooks account. This is done to rule out the possibility of a webpage issue, and private browsing does not store local files or cache.

 

Use these keyboard shortcuts based on the browser you're using:

 

  • For Firefox or Microsoft Edge, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, you'll have to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above didn't work, use another supported browser as an alternative.

 

Lastly, you may refer to this article to view steps on how you can email or print various sales forms as a batch instead of one at a ti: Email or print multiple invoices and sales forms.

 

Let me know and don't hesitate to click the Reply button below if there's anything else you need help with the delivery note option. I'm always here to help you anytime, Kent1204. Take care and keep safe!

View solution in original post

5 REPLIES 5
MaryLurleenM
Moderator

Can I produce Delivery note off the app

We're unable to produce delivery notes on the mobile app, sophgeorgina.

 

You can log in to QuickBooks Online using a browser. Then, follow these steps below:

  1. From the left menu, select Sales then choose Customers.
  2. Select the customer's name to display a list of their transactions.
  3. From the Transaction List tab, select the box next to each invoice or sales receipt for which you want to print a Delivery Note.
  4. Select the Batch actions drop-down, then choose Print delivery note.
  5. The print preview screen will open so you can select printing options, preview, and print.

Here's an article on what you can do using the mobile app: Compare mobile app features.

 

Let me know if you need anything else.

 

Kent1204
Level 1

Can I produce Delivery note off the app

There is no option for delivery notes. Can you help me?

ChristieAnn
QuickBooks Team

Can I produce Delivery note off the app

Hi there, Kent1204.

 

Thank you for visiting the QuickBooks Community. I'll be sharing troubleshooting steps to ensure you can see the delivery note in QuickBooks Online so you can start using it. Beforehand, let me provide details on how Print delivery note works.

 

The Print delivery note option in QuickBooks Online is used to see a document that contains items, quantities, and other important shipping information when shipping goods to your customers. If you're accessing the said feature on the mobile app, this is currently unavailable as mentioned above.

 

However, if you're utilizing your QBO via browser and the Delivery note is missing from Batch actions, it's possible that your browser's cache is causing the problem. I recommend using a private browser to access your QuickBooks account. This is done to rule out the possibility of a webpage issue, and private browsing does not store local files or cache.

 

Use these keyboard shortcuts based on the browser you're using:

 

  • For Firefox or Microsoft Edge, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, you'll have to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above didn't work, use another supported browser as an alternative.

 

Lastly, you may refer to this article to view steps on how you can email or print various sales forms as a batch instead of one at a ti: Email or print multiple invoices and sales forms.

 

Let me know and don't hesitate to click the Reply button below if there's anything else you need help with the delivery note option. I'm always here to help you anytime, Kent1204. Take care and keep safe!

InspectorTom
Level 1

Can I produce Delivery note off the app

I appreciate this is a function that works for my customer orders but I need this for my purchase orders as I need to send and ASN to my warehouse before delivery. Should I try to program this myself or is it too complicated to do pip install python-quickbooks and get the authorisation API keys?

GlinetteC
Moderator

Can I produce Delivery note off the app

I appreciate you joining this thread, InspectorTom.

 

I recognize the importance of having the Delivery note feature on your Purchase orders. I'll be happy to help you gather the most accurate information about acquiring the API keys concerns.

 

You may program it yourself, but for better guidance, we have a dedicated forum designed to assist you with API-related questions. You can post your questions there and connect with highly skilled developers. It's a great platform to seek guidance and collaborate with experts in the field.

 

Here's how to interact with our Intuit Developer support:

 

  1. Go to the Intuit Developer page.
  2. Choose your QuickBooks version under What do you need help with?.
  3. Click Ask a Question
  4. Log into your existing Intuit Developer Account. 
  5. Enter your concern.
  6. Click Ask.

 

I'm adding this article that provides information on adding custom fields to your PO. This gives the flexibility to add data and drive insights through detailed reports. Check this out: Add custom fields to sales forms and purchase orders in QuickBooks Online.

 

If you have other questions or suggestions about QuickBooks, please leave them in the comment section below. I'm always here to help.

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