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tictag
Level 2

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

I have both QuickBooks Online and GoCardless accounts and I would like to test the end-to-end integration without impacting my live accounts. I have already setup my GoCardless Sandbox account and I understand that QuickBooks uses a test drive QuickBooks instance (https://qbo.intuit.com/redir/testdrive_uk) for testing purposes.

 

But how do integrate the two so that I can test end-to-end?

 

As far as I can see, there is no way to access 3rd party apps using the test drive instance - Apps is missing from the left navigation pane and clicking Set up Direct Debit with GoCardless on the New Invoice page results in a 404 Page not found! error.

 

I just want to test QuickBooks and GoCardless end-to-end. Any and all help/advice appreciated.

Solved
Best answer June 02, 2019

Accepted Solutions
Anonymous
Not applicable

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

Hi, tictag.

 

You can instead use a trial version of QuickBooks Online to integrate to a third party app. To get one, please check this article: https://quickbooks.intuit.com/uk/


If you’re still unable to integrate it with the trial version, I’d recommend getting in touch with the Intuit Developers. You can reach them by visiting their Community forum: https://www.developer.intuit.com/app/developer/homepage


Visit us again if you have other concerns. 
 

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11 REPLIES 11
Anonymous
Not applicable

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

Hi, tictag.

 

You can instead use a trial version of QuickBooks Online to integrate to a third party app. To get one, please check this article: https://quickbooks.intuit.com/uk/


If you’re still unable to integrate it with the trial version, I’d recommend getting in touch with the Intuit Developers. You can reach them by visiting their Community forum: https://www.developer.intuit.com/app/developer/homepage


Visit us again if you have other concerns. 
 

tictag
Level 2

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

OK, thank you, this makes sense. I could create a trial account to test these scenarios but it would be quite tedious have to do this every 30 days, including configuration, testing etc. Still, it's a workaround.

 

I will reach out to the developers because most cloud-based application platforms these have sandbox environments to enable end-to-end testing e.g. PayPal.

 

Thank you :)

tictag
Level 2

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

For information, yes they do have sandbox environment, you just need to sign-up to be an Intuit Developer. The sandbox environment do appear to allow 3rd part app integration, which solves my problem :)

Mikesavva
Level 2

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

Hi, I appear to be having the exact same issue. 


I am trying to test connections in Sandbox environments. I have both a QuickBooks as well as Go Cardless Sandbox environment set up, but I cannot seem to connect an App to the QuickBooks Sandbox as was suggested above that is was possible? On a live account you click 'My Apps' on the left navigation bar, but in the sandbox account once you click on this, the next button to 'Find an app' doesn't seem to do anything. 

GeorgiaC
QuickBooks Team

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

Hi Mikesavva, 

 

We're unable to provide support on the Sandbox environment here, instead we'd be grateful if you could reach out to the Intuit Developers on the link below:

 

https://www.developer.intuit.com/app/developer/homepage

 

We hope they're able to help you solve this!

Mikesavva
Level 2

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

They are NOT able to support, there is no number and this forum IS on the developer site. I am not sure why this is proving so incredibly difficult to get assistance with. Please can you forward internally as I cannot see how to appropriately raise a ticket with the developer site. I am writing this from the developer login I have.

 

John C
QuickBooks Team

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

Hi Mikesavva

 

We are unable to raise a ticket with the developers, you will have to contact them on Twitter; @intuitdev

sierrafontaine
Level 1

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

Mikesavva - did you find a solution to this? I am running into the same issue.

AlcaeusF
Moderator

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

Greetings, @sierrafontaine.

 

Welcome aboard to the Community. I'd be happy to help you get to the right support to get this resolved.

 

If you're having an issue with the Sandbox environment, it's best handled by our Intuit Developers. You can raise your questions by visiting the portal through this link: https://help.developer.intuit.com/s/.

 

Just enter your question in the SEARCH field then click Enter. From there, you'll get a response from one of our experts handling software integration, development, and other related concerns, such as using a Sandbox account.

 

As always, if you need tips and related articles in managing your account, you can check out our QuickBooks Community help website.

 

Please don't hesitate to drop by if you have any other questions about integrating applications to QuickBooks. Just leave me a comment below, and the Community will get back to you.

lynnphtr1
Level 1

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

Hi Guys,

 

I am using Sandbox to test integration with a 3rd party. But I also have access to some company under my firm that I am currently doing bookkeeping for. However, after sign in Intuit Developers and get the Sandbox, my company list is disappear. All I have now is the sandbox companies. I am panic. Please help!

jamespaul
Moderator

Can I use the QuickBooks sandbox account to test integration with a GoCardless sandbox account?

Hello, lynnphtr1. 

 

We've got you covered on the missing company. I have one more solution to help you get the complete company list. 

 

If you're using a separate login where the company is associated with, you'll want to use the same credentials when logging in to the Developers website. 

 

If you have the same login credentials, you'll want to contact our Intuit Developer support agents. You can create a support ticket to reach out to them. 

 

Use this link to log in and proceed with the ticket creation. 

 

Our Developers team have published a number of help articles to assist you in creating an app. You can check the resources in our Getting started page. 

 

You can always visit our QuickBooks Community page if you have questions in managing your books. My colleagues and I will be here to help. 

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