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Chai Wanma
Level 2

The pop up show " Microsoft Visual C++ Runtime Library". How to fixed this problem

I cannot open program after installation (QuickBooks Pro 2020). The pop up show " Microsoft Visual C++ Runtime Library". How to fixed this problem

.Error QuickBooks 2020.jpg

4 REPLIES 4
Charies_M
Moderator

The pop up show " Microsoft Visual C++ Runtime Library". How to fixed this problem

Thanks for sharing your concern with us, Chai Wanma.

 

The Microsoft Visual C++ error Library runtime error usually occurs when one performs activities in the Payroll setup, running a payroll check or emailing pay stubs.

The said error happens when there is a conflict between the programs. You'll want to contact your administrator to fix this.

 

Since this happens after the installation, let's try performing a clean uninstall/reinstall in Selective Startup.

 

Before doing so, make sure to create a backup copy of your data to avoid loss of information:

  1. In QuickBooks, go to the File menu and select Switch to Single-user Mode.
  2. Go to the File menu again and hover over Back up Company. Then select Create Local Backup.
  3. In the window, select Local Backup and then Next.
  4. In the Local Backup Only section, select Browse and select where you want to save your backup company file.
  5. Set the number of backups you want to keep. This is optional.
  6. This runs a test to make sure your backup file is in good shape before you save it.
  7. When you're ready, select OK.
  8. Select Save it now and Next.

Then, make sure you have a copy of your QuickBooks product and license information. To find this information, just press the F2 key after logging into your QuickBooks account. 

 

Once done, you can proceed to Step 2 of this article. This provides the complete steps on how to fix the Microsoft Visual C++ error Library runtime error. Resolve Microsoft Visual C++ error Library runtime error. This article is made for US version but can also be applied to UK version.

 

If you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Desktop.

 

Anything else you need help with or additional questions about fixing errors can be answered here in the Community. Just let me know and I'd be to assist.

Fiat Lux - ASIA
Level 15

The pop up show " Microsoft Visual C++ Runtime Library". How to fixed this problem

@Chai Wanma 

Which Windows OS do you run?

Chai Wanma
Level 2

The pop up show " Microsoft Visual C++ Runtime Library". How to fixed this problem

I used Window 10 operating system. I used QuickBooks Tool Hub for repair program topic "Installation Issues"

and "QuickBooks Install Diagnostic Tool" but I cannot open the program.

Fiat Lux - ASIA
Level 15

The pop up show " Microsoft Visual C++ Runtime Library". How to fixed this problem

Consider to clean install your QBD 2020

https:// quickbooks.intuit.com/learn-support/en-us/install-or-update-products/clean-install-quickbooks-desktop/00/201980

 

If the same error persists, you should install the trial license for QBD 2021 to isolate the issue.

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