Hello -therichmondclin, thanks for reaching out to the QuickBooks Community. We're sorry to hear that QuickBooks is not a fit for your business and that you have not been able to resolve the issue with our support teams. We'd be happy to look at any issues you have here. We'd just need a bit more detail. If you do wish to cancel the product you can call our cancellations team on 0808 168 4280 or follow the instructions here to cancel.
Any questions let us know.
