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Everything you need to know about banking in QuickBooks Online - Discover more
Bojan Telebak
Level 1

Old invoices for my QuickBooks

Hello QuickBooks team, I have gone into my account settings - billing and noticed that only invoices dated February 2019 and later are available for donwload. Is it possible to get access to invoices that pre-date this, for example to the start of my subscription? I am using QuickBooks Online. Thank you. Kindest regards, Bojan Telebak
1 REPLY 1
BettyJaneB
QuickBooks Team

Old invoices for my QuickBooks

Good day, @Bojan Telebak.

 

I can get you pointed in the right direction to get assistance with the invoice for your billing subscription.

 

Yes, you can have a copy of old subscription invoices. To get the details of your subscription billing statement, you'll need to reach out to our Customer Care Team. They have the ability to pull up your account in a secure space and send you an email about your payment details.

 

You can also refer to this link about updating your subscription and billing details in QuickBooks for your future reference. 

 

Please keep in touch with me here should you have any additional questions or concerns, I want to make sure you're taken care of. Thanks for reaching out, and enjoy your weekend!

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