Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I'm adding another company (I have several already). During set up one of the mandatory fields is your email. It's grayed out and I can't go any further. can someone help? Thank you.
Solved! Go to Solution.
Thanks for reaching out regarding your concern, @Beth1107. Let me help you proceed in creating your files.
When you create a new company in QuickBooks Desktop (QBDT), an Intuit window will pop up, prompting you to log in. You'll need to disregard that for now and sign it in later to prevent the email field from being grayed out. Refer to the sample screenshot below:
After that, you can then click the Create Company button to proceed.
Feel free to visit our Help Articles page for tips in managing your QuickBooks Desktop files.
I'm always here to help if you have other questions about managing your files. Have a good day ahead.
I saw your post in US Community. Are you using US version or UK version?
Thanks for reaching out regarding your concern, @Beth1107. Let me help you proceed in creating your files.
When you create a new company in QuickBooks Desktop (QBDT), an Intuit window will pop up, prompting you to log in. You'll need to disregard that for now and sign it in later to prevent the email field from being grayed out. Refer to the sample screenshot below:
After that, you can then click the Create Company button to proceed.
Feel free to visit our Help Articles page for tips in managing your QuickBooks Desktop files.
I'm always here to help if you have other questions about managing your files. Have a good day ahead.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.