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Beth1107
Level 3

Adding a new company to desktop Pro 2021

I'm adding another company (I have several already). During set up one of the mandatory fields is your email.  It's grayed out and I can't go any further.  can someone help?  Thank you.

Solved
Best answer August 09, 2024

Accepted Solutions
MichaelaS
QuickBooks Team

Adding a new company to desktop Pro 2021

Thanks for reaching out regarding your concern, @Beth1107. Let me help you proceed in creating your files.

 

When you create a new company in QuickBooks Desktop (QBDT), an Intuit window will pop up, prompting you to log in. You'll need to disregard that for now and sign it in later to prevent the email field from being grayed out. Refer to the sample screenshot below:

 

download.png

 

After that, you can then click the Create Company button to proceed.

 

Feel free to visit our Help Articles page for tips in managing your QuickBooks Desktop files.

 

I'm always here to help if you have other questions about managing your files. Have a good day ahead.

 

View solution in original post

2 REPLIES 2
Deity Alpha
Level 4

Adding a new company to desktop Pro 2021

I saw your post in US Community. Are you using US version or UK version?

MichaelaS
QuickBooks Team

Adding a new company to desktop Pro 2021

Thanks for reaching out regarding your concern, @Beth1107. Let me help you proceed in creating your files.

 

When you create a new company in QuickBooks Desktop (QBDT), an Intuit window will pop up, prompting you to log in. You'll need to disregard that for now and sign it in later to prevent the email field from being grayed out. Refer to the sample screenshot below:

 

download.png

 

After that, you can then click the Create Company button to proceed.

 

Feel free to visit our Help Articles page for tips in managing your QuickBooks Desktop files.

 

I'm always here to help if you have other questions about managing your files. Have a good day ahead.

 

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