Thanks for reaching out to and providing detailed information, AdamAsh,
Let me guide you to the right team to take a look into your account to verify this information.
This is to ensure that your Billing concern will be checked and properly traced since this is a public forum and we don’t have visibility in pulling up account information.
To contact us, here's how:
- Go to this link https://help.quickbooks.intuit.com/en_GB/contact.
- In the Email your question section, fill up the necessary information.
- Click Ask Your Question button.
If there's anything else you need help with concerning your QuickBooks Self-Employed account, please let me know. I'm always here to help. Have a great day!