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Welcome to the Community, bongoit! I’m excited to see you join us and make your first post! Setting up a QuickBooks Online Accountant (QBOA) firm is a fantastic way to easily connect to your clients' accounts, enabling you to review their books and resolve any issues efficiently. I'm here to guide you through the troubleshooting process, ensuring you'll successfully sign up for your QBOA account and start managing your clients with confidence.
Before we proceed, please share the specific difficulties or errors you encountered while creating a UK QBOA version. Any details you provide will help me better understand your situation and tailor the best solution for you.
One possible reason you're unable to sign up for QBOA could be that your browser has accumulated too many cached files. QuickBooks relies on the browser's cache to function efficiently, so clearing any outdated files can help improve your viewing experience and overall system performance.
Let's start troubleshooting by creating your company directly from our website using a private browser (incognito). Here are the keyboard shortcuts below:
- Press Ctrl + Shift + N (Google Chrome)
- Ctrl + Shift + P (Firefox)
- Control + Option + P (Safari)
From there, go ahead and sign up for QuickBooks Online Accountant.
If you're able to do so, return to your default browser and clear its cache. After that, you can restart your browser and log into your QuickBooks company to refresh the system.
However, if this matter continues, I recommend clicking the browser's Refresh icon (please see the screenshot below) or using other supported browsers.
Once everything is in place, you might want to explore these articles as your reference for adding team members to your firm and discovering more about the special tools for accountant users:
- Manage your accounting team in QuickBooks Online Accountant
- Accountant tools and features in QuickBooks Online Accountant
I'm glad I was able to assist you today, bongoit. You can always return here by commenting below if you have clarifications or questions concerning QBOA or related topics. I'll make sure to respond as soon as possible. Wishing you productive and successful business operations!
