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theearthenage-gm
Level 1

Anyone know how to connect to a Tide account? Tide say connect via quickbooks and quickbooks sends you to tide account. Its a never ending circle?

 
1 REPLY 1
Ryan_M
QuickBooks Team

Anyone know how to connect to a Tide account? Tide say connect via quickbooks and quickbooks sends you to tide account. Its a never ending circle?

Hi @theearthenage-gm,

 

I'm here to ensure you're able to connect your Tide bank account to QuickBooks Online (QBO).

 

Let's go through a few things to get your online bank connection working. Stored cache in a browser can cause unusual behaviors. I suggest opening your browser's private window to isolate this. See the key combinations below:

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

If that works, go back to your regular browser and clear its cache. Otherwise, open a different browser and proceed to connect your online bank from there. 

 

In case you have other online bank accounts you wish to connect to QBO, see this article: Understanding if you can upgrade your bank feeds to Open Banking. It has a table that lists banks that you can connect through Open Banking.

 

Direct other questions you have in the comments below. I'll get back to you as soon as I can.