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Visit this post for a list of recent banking issues in QuickBooks Online.
Ashleigh1
QuickBooks Team

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Hello Dode, thanks for commenting on this thread, unfortunately there is no way of being able to tell which email it has been sent to or not, the only other way would be to cc your self in to then see if the email gets sent or not. You can leave this as feedback within the main cog wheel. 

smyth3
Level 1

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Hi,

 

I want to integrate QB with my Ebay, Etsy, Amazon and website but I'm confused a little with the SKUs. I sell the exact same products on each of those platforms so do I use the same SKU that I used for a product on Ebay for the same product i sell on Etsy for example? or does each platform require unique SKUs?

 

So for example if I was selling the same hat on etsy and ebay would I need two unique SKUs like below:

 

EtsyHatWhite  for selling on etsy

EbayHatWhite  for selling on ebay

 

or would I just use 1 generic SKU for both sites like below:

 

HatWhite

 

I hope that all makes sense

 

Thanks

 

 

 

FritzF
Moderator

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Greetings, @smyth3.

 

Welcome, and thanks for joining this conversation. Allow me to chime in and share information about SKUs in QuickBooks.

 

It is recommended that all your products and variants have unique SKUs/product codes set up. However, if you already have the same products in another system you’re connecting to, product codes should match corresponding products between systems.

 

If the source system detects that there’s no SKU or item code, QuickBooks Connector will automatically generate one. This may cause eCommerce products to not match with the destination system and thus affect the stock sync.

 

To know more about integrating your eCommerce with QuickBooks, you may check out this article: Prepare your eCommerce system for integration.

 

You can also visit our website for more tips and other resources you can use in the future. Here's the link: Self-help articles.

 

If you need further assistance with managing SKUs or anything else in QuickBooks, please let me know in the comment section below. I'm always ready to help. Take care and have a good one.

billing91
Level 1

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When I email an Invoice to a client they receive two copies. Is this normal practice ?

Adrian_A
Moderator

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Hello there, billing91.

 

You may have entered their email address twice thus, the reason your customer receives 2 copies of the email.

 

In addition to, if you want to set a reminder to an overdue invoice, you can check this reference: Invoice reminders.

 

You can always get back to me directly by adding a post/comment below if you have any other questions about reminders. I'll be glad to help you!

dogdayscornwall
Level 1

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Until a couple of months ago my Quickbooks balance and bank balance always balanced. I cannot find a discrepancy in my expenses or deposits. I have never reconciled my accounts as I've never needed to before. 

MirriamM
Moderator

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Hello there, @dogdayscornwall.

 

I'm here to help fix the bank balance in your QuickBooks Online (QBO) account.

 

The QuickBooks balance is the total amount of all bank transactions you matched or added to the system. There are some factors that affect the balance of your bank accounts. These are the following:

  • Outstanding transactions
  • New transactions for a connected account
  • Duplicate transactions
  • Edited or deleted transactions
  • Credit card (liability) account

 

To rectify the issue, I recommend checking out the transactions added in QuickBooks. Then, compare them to your bank statement. For more detailed steps, I suggest following the instructions under Step 4: Review any discrepancy reports from this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

 

Once everything is corrected, you can now proceed with reconciling your account. Let me share this link for more insights into the process: Learn the reconcile workflow in QuickBooks. It provides information on how to edit a completed reconciliation.

 

Feel at ease to write a comment below if you have further concerns with reconciliation. You have my back to resolve this. Have a great day.

AlexGray55
Level 1

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Just go back to the date they were last in agreement and go through carefully item by item on the bank statement, making sure each one appears on the QB account, then do the reverse, go through each item in QB making sure it appears on the bank statement.

 

It's best if a second person can help you, one reading out the items the other checking. 

 

There *will* be something that has either been missed, mis-enetered, or double-entered. Watch out especially for transposed digits. Believe me it is no good just scanning down by eye to see if everything appears to be there - you have to do it item by item.

 

the future, it really is worthwhile to reconcile the balance at suitable intervals, typically monthly, but could be more or less frequently depending on the frequency of transactions.

 

Hope that helps.

LizUnderwood
Level 1

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Hello there, 

 

I have tried to follow the thread.

 

I am in the UK and want to send an invoice in USD to a company I work for in the States.

 

I have searched this question and the answer is to go to the gear icon, company setting, but I do not have this option.  Is this because I have the self employed account? if so, is there another way to do this? 

Many thanks

 

Liz

 

 

 

 

BBF2
Level 1

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What happened to good old "repairs and renewals" and "plant and machinery" as purchase categories?

MirriamM
Moderator

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Hello there, @LizUnderwood and @BBF2. Thanks for reaching out.

 

As for your concern, @LizUnderwood, right now, multicurrency is not an option in QuickBooks Self-Employed (QBSE) UK version. In the meantime, you can manually convert the amount from UK (£) to US ($). 

 

To learn more about how the invoice feature works in QBSE UK, see this article: Create invoices in QuickBooks Self-Employed.

 

And for your concern, BBF2, can you please add additional details about the purchase categories you're referring to? Knowing this information helps me provide the right troubleshooting steps to get this taken care of on time. For more information about the available categories in QBSE, take a look at this link: About SA103F Categories.

 

I appreciate you taking the time visiting us here today, and I look forward to your response.

BBF2
Level 1

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Hi, thanks for quick response.

 

Consider following scenario- I’m adding a recreation room to my work premises, how do I categorise:

 

the tiled floor ( fixed)

the pool table ( moveable with some effort!)

replacement table tennis bats 

 

There seem limited choices in the drop down menu

Thanks

Rubielyn_J
QuickBooks Team

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Thanks for getting back to this thread, @BBF2

 

In QuickBooks Self-Employed, categorizing purchases has limited choices. You'll have to choose which category it belongs to. For more insights, please review this article: About SA103F Categories.

 

I suggest consulting an accountant to give you better advice on the category you'll have to choose in the drop-down menu. 

 

Moreover, let me attach these links to help you manage your QuickBooks Self-Employed account: 

 

 

Fill me in if you have other questions about categorising purchases in QuickBooks. I'll be happy to help you. Stay safe!

ClarkeCLS
Level 1

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Hi i've been using a separate personal bank account to run my business from, is there a way to connect this to QB as when i try its asking me for my business login details when trying to connect with my bank? Thanks

GeorgiaC
QuickBooks Team

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Hi ClarkeCLS, thanks for joining this thread - can we check which specific bank provider you're with? :)

dogdayscornwall
Level 1

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I haven't ever reconciled my accounts...

Adam Donaldson
Level 1

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Can anyone help. I have simple bills (UK) with total amount, VAT and net amount. So far the only way that I've worked out how to bring the VAT amount into QB Desktop via the iif file is to have the total amount in the TRNS line and then two line items (SPL) - one with the net amount and the other with the VAT.....then import into QB Desktop and manually adjust the VAT code for the SPL with the net amount so that the VAT is automatically calculated, and then delete the second line item in QB that has the VAT code. This feels tortuous....the client will move to QB online in a few months but does anyone know an easier way to import total amount, net amount and VAT for a bill?

Thanks

Adam

EmmaM
QuickBooks Team

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Hello Adam, Thank you for reaching out to the Community:smiling_face_with_smiling_eyes: With IIF files we do not, unfortunately, offer any support . If you have the premier accountant version you could go down the batch enter transaction route which is in the drop down>accountant>batch enter transactions. We welcome any other users' thoughts of course on this thread if they have found a different quicker way to import these into QB Desktop.

Deb B4
Level 1

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Good afternoon

I have a query regarding reconciliation of a bank transaction. The transactions in QBs online are:

Supplier Credit 16/11/21 £13.79

Deposit 16/11/21 £13.79

Bill payment 23/09/21 £13.79

Bill 22/09/21 £13.79

 

Our statement confirms a bank deposit on 16/11/21 of £13.79

 

I have double checked the end balance figure as at 15/11/21. I can't understand why I had to leave this transaction unreconciled and wondered if you could help me? Thank you.

 

Ashleigh1
QuickBooks Team

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Hello Deb B4, so it could be because you are only reconciling up to the 15-11-21 so if your not reconciling that then it would show unreconciled until you get to that date for it to then be included. 

Sarah Brook
Level 1

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Please can you tell me how to unsubscribe from this thread.... I asked a question a couple of months ago which was answered and now i get an email with every single response to this thread.... 

 

Please help :) 

Rose-A
Moderator

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Hey there, Sarah Brook. I'd be glad to help you unsubscribe to the thread you've participated in the QuickBooks Community.

 

You can follow the step-by-step process below to unsubscribe from this thread.

 

  1. From the thread, go to your Community Profile.
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  2. Click Edit.
    x.PNG
  3. Go to the SUBSCRIPTIONS & BOOKMARKS section.
  4. Scroll down and go to Email Notifications.
  5. Set the options to Never.
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  6. Hit Save.

 

I'll be adding a write-up about how QuickBooks Community works: Community Basics. It contains more helpful articles about QuickBooks-related concerns.

 

If you need anything else, please let me know. I want to make sure I've got you covered. Have a nice day!

aRoundTuit
Level 1

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Hi. I've just noticed that none of the QuickBooks software is on the HMRC list of approved software for submitting a return. Has this caused anyone any bother at all?

https://www.gov.uk/government/publications/self-assessment-commercial-software-suppliers/self-assess...

GeorgiaC
QuickBooks Team

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Hi RoundTuit, please click here to view HMRCs' full list of recognised MTD-compliant software. :)

aRoundTuit
Level 1

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Sorry but that doesn't answer my question. I'm just a sole-trader, I'm not doing VAT return, just self assessment. If you see the the link I provided, that's the approved software for self assessment, and QB isn't on it...

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