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Visit this post for a list of recent banking issues in QuickBooks Online.
GeorgiaC
QuickBooks Team

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Hi aRoundTuit, it's not possible to submit Self-Assessments directly through QBO, instead, the Tax Summary report will provide totals for boxes 15-47 which can be used to complete the SA100 Self-Assessment form with HMRC manually or online.

Itsme59
Level 1

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Hi,  I currently work on Exchequer and I will now also be doing work for a company that uses Quickbooks.  The company pays some pension payments for the Directors.  These payments are entered as a Nominal Entry on Exchequer by debiting Directors Renumeration and Crediting the Current Account they are paid from.  The same sort of entries are used for Employee Wages, Bank Fees etc.

How are these type of entries dealt with in Quickbooks?  For instance if the bank charges me quarterly fees then I don't have a bill per se, instead I have a direct debit on my bank account that I have to account for.  I would need to debit the GL for Bank charges and credit the GL for the current account - how do I do that in Quickbooks?

Sorry for the long question and I hope it makes sense!

GeorgiaC
QuickBooks Team

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Hi Itsme59, thanks for joining this thread - you can record journal entries in QuickBooks Online to credit and debit accounts - the GL here is completely customisable meaning you can create as many accounts as you need to make this personalised to the business. Alternately, if you have your bank connected, you can categorise the downloaded transaction - in the example above, if you have an outgoing transaction for bank fees showing on the bank feed, you can categorise this under a 'bank charges' account, which will create an expense transaction that credits the bank and debits the expense account. 

Caroline B1
Level 1

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Hi,

I've added the amount for earnings to date for a new starter incorrectly. I have already run the payroll but will need to amend for the next salary run. Is there a way for me to amend the earning to date already entered into the system?

Thanks

Caroline

 

 

GeorgiaC
QuickBooks Team

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Hi Caroline, thanks for joining this thread - the year-to-date figures can only be amended by rolling back the payroll to the first payroll period for that employee - you would then re-run and re-submit the pay runs to HMRC as corrections to earlier submissions once corrected. If you need any guidance on how to do this, please get back to us below with the version of the payroll you're using - standard or advanced. :)

Caroline B1
Level 1

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Hi,

 

Than for the quick reply. Could you advise how to roll back the payroll? Im using standard payroll.

 

Thanks

Caroline 

arheimar
Level 1

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Hi Guys, hope your start to the new year has been good.

 

Is is possible to set up a different email for receipt forwarding to the one I have signed up to quickbooks with, for QB self employed?

 

I can't see any option to do so under the receipt forwarding page.

jt62
Level 1

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it says get a copy of your return from the VAT centre how?

please

Ashleigh1
QuickBooks Team

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Hello Caroline B1, 

 

If you have a look at this link it explains how to roll back in standard payroll. 

 

 

Procradminator
Level 1

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I'm pretty hands-off with my Quickbooks. We pay all our suppliers using direct debit and nearly all invoices are scheduled. As a result, it's easy to miss customer invoices that have not been sent, viewed or paid.

 

How can I schedule a monthly statement for each customer?

 

Thanks in advance.

Angelyn_T
Moderator

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Hi there, @Procradminator. Let me share with you some information about sending customer statements in QuickBooks Online (QBO).

 

At this time, we're unable to send a scheduled monthly statement for each customer. You'll have to check each client with open balances or receivables. Then, send the sales form manually.
 

Here's how:

 

  1. Sign in to QuickBooks.
  2. Go to the Sales menu and select the Customers tab.
  3. Select the checkboxes for the customers you want to make statements for.
  4. In the Batch actions dropdown, select Create statements.
  5. In the Statement Type dropdown, select the customer statement type:
    • Balance Forward: Lists invoices and payments with outstanding balances for a specific date range.
    • Open Item: Lists all open, unpaid invoices from the last 365 days.
    • Transaction Statement: Lists all transactions for the selected date range.
  6. Select the dates for the statements and the date range.
  7. Review the customer's email addresses.
  8. Tap on Save and send.

 

You can also learn more about customising your form templates from here: Create and send customer statements in QuickBooks Online.

 

On the other hand, you can get more tips about creating recurring or scheduled invoices and other transactions from here: Create recurring transactions in QuickBooks Online.

 

If you have any other follow-up questions, let me know by adding a comment below. I'm more than happy to help. Have a good one!

Monika_2022
Level 2

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Hi,

 

would you know why the green Bank info disappeared in the Banking section. 

It used to show what the bank and the QB balance is. 

Now I can only see the Bank heading (as at per chart of accounts set up) with a drop down arrow on the right, showing the actual bank balance. 

The green square box was useful to compare the two balances. 

I wonder if it is just an error  in the system or a result of  some updates. 

 

Thank you 

 

Mich_S
QuickBooks Team

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Hello there, @Monika_2022.

 

I'll provide some tips on viewing the bank accounts connected with QuickBooks and their balances.

 

The green-square box that shows the comparison between the bank and QuickBooks balance is the account tiles. I suggest expanding the banking page/section. This will help you get a full view of the screen.

 

Follow these steps:

  1. Open the Transactions menu.
  2. Click on the Banking tab.
  3. Click the maximize button at the top right of the browser. (This is the square icon in between the minus and the x icon.)

 

After that, you should be able to see the entire screen just like this:

 

 

For future use, check out this guide to learn more on how to manage issues when reconciling: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

 

You're always welcome to post whenever you have additional queries about banking or QuickBooks in general. We're here to back you up. Have a good one!

Monika_2022
Level 2

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Thank you for your reply @Mich_S.

The browser is maximised, yet the I still cant see the square box.

I have checked in Chrome and in Edge, in both version I only see the heating of bank account.  :(

Deb B4
Level 1

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Hi Ashleigh

I did think that may be the issue. Thanks for your assistance. Hopefully it will resolve itself on the next reconciliation.

Kind regards

Deb 

Ashleigh1
QuickBooks Team

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Hello Monika_2022, can you send us a screenshot of the whole page of what your seeing so we can look into this more for you thanks. 

Monika_2022
Level 2

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Hi Ashleigh,

Please find attached. 

Ashleigh1
QuickBooks Team

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Thanks for the screenshot there Monika, on the banking page on the right hand side where it says take a tour and go to bank register above that you will see a little arrow icon pointing up if you click on that icon it will then show you the whole banking tile for you so you can see the balance amounts of the account. Let us know how you get on. 

Monika_2022
Level 2

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Hi Ashleigh, 

Hallelujah :) :) :)

So simple yet so hidden - I didn't notice that arrow.

Thank you very much for your help. 

Monika

Ashleigh1
QuickBooks Team

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HI Monika, 

Your most welcome there, anytime, glad your all sorted now. Have a lovely afternoon. 

Jordan bodman
Level 1

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Hello 

 

how do you go about your expenses and fuel return, as my tax has already been taken and just need to know how to claim my expenses back, thank you 

Ashleigh1
QuickBooks Team

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Hello Jordan, thanks for commenting on this thread, so can we ask which quickbooks account package you are using with us is it our self employed or one of our online accounts (simple start, Essentials or Plus)

J1801
Level 2

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In my onboarding session I was shown how to bring a private loan into the company. It is now showing there in my accounts as a current liabilities/loan payable which I think is right as it is intended to be paid back in the current year. But it also shows up as a Sale on the dashboard. But it doesn’t show up in Sales categories anywhere. Any ideas? The loaner is listed as a customer but then so is the director who also made a loan and whose Loan shows in the Directors account but not as a Sale.  NB if I run a Sales by Customer report it also shows as a Sale to the loaner.  I’m confused!

Procradminator
Level 1

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Thanks - I knew that.

 

I just want that to go out every month without me having to do anything. Automation is key and I don't understand why this isn't an option. It's not like it would be difficult to implement surely.

 

I'll have to remember to do this manually then but please pass this on to your development team for consideration. I think it's possible in the desktop version.

Mark_R
Moderator

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Let me address your concerns one at a time.

 

Yes, @J1801. Loans should be recorded as liabilities since you'll need to pay for them within a specific time frame. However, I encourage seeking help from your accountant for more guidance. They can review why it shows up as a sales in your QuickBooks. If you don't have an accountant, you can find one through this link.

 

We're taking notes of your feedback and suggestion, @Procradminator. I understand how beneficial for you and your company to have an option to send a scheduled monthly statement for each customer. Please know that all suggestions are being considered by our product engineers based on the volume of requests and their influence on the user interface before they are implemented.

 

For now, I suggest submitting feedback directly to our product engineers. They may look into this suggestion and consider adding back the option in the future update. To send feedback, please follow the step below:

 

  1. Open your QuickBooks Desktop company file.
  2. Go to the Help menu, then select Send Feedback Online and choose Product Suggestion.
  3. Enter your feedback and click Submit.

 

It’s nice to work with you, @J1801 and @Procradminator. Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. 

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