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Hi,
My beginning balance is out on the bank reconciliation of an account which has been previously reconciled. The reconciliation discrepancy report is empty. Can anyone help? Thanks in advance.
Solved! Go to Solution.
Good day, aa1745.
The discrepancy report will only show on the Desktop version. In Quickbooks Online, you can see the changes made by going to the History by account. Let me show you how:
Please see attached screenshot:
At the top of the report, you can see the changes made to the reconciled transactions. You can check the statuses of these changes under the CHANGE column.
I've added a screenshot for your guide:
You can check this article on how to handle your reconciliation report.
If you need more help with managing your accounts, please leave a comment below. Thanks!
Hello aa1745,
Are you able to enter the correct ending balance from the last reconcile and the ending date as of the last reconcile to see if any transactions appear on the reconcile screen?
Thanks
Thank you for your response. I have found the problem, a previously reconciled payment has been deleted. I don’t know why it didn’t show up on the discrepancy report though?
Good day, aa1745.
The discrepancy report will only show on the Desktop version. In Quickbooks Online, you can see the changes made by going to the History by account. Let me show you how:
Please see attached screenshot:
At the top of the report, you can see the changes made to the reconciled transactions. You can check the statuses of these changes under the CHANGE column.
I've added a screenshot for your guide:
You can check this article on how to handle your reconciliation report.
If you need more help with managing your accounts, please leave a comment below. Thanks!
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