cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
aa1745
Level 2

Beginning balance out on bank reconcilliation

Hi,

My beginning balance is out on the bank reconciliation of an account which has been previously reconciled. The reconciliation discrepancy report is empty. Can anyone help? Thanks in advance.

Solved
Best answer December 12, 2019

Accepted Solutions
GlinetteC
Moderator

Beginning balance out on bank reconcilliation

Good day, aa1745.

 

The discrepancy report will only show on the Desktop version. In Quickbooks Online, you can see the changes made by going to the History by account. Let me show you how:

  1. Go to the Gear icon, select Reconcile.
  2. Select History by account.
  3. Select the Account and Report period.
  4. Under Action column, click View report.

Please see attached screenshot:

reconciliation.PNG

At the top of the report, you can see the changes made to the reconciled transactions. You can check the statuses of these changes under the CHANGE column. 

I've added a screenshot for your guide:

recon.PNG

You can check this article on how to handle your reconciliation report.

 

If you need more help with managing your accounts, please leave a comment below. Thanks!

View solution in original post

3 REPLIES 3
GeorgiaC
QuickBooks Team

Beginning balance out on bank reconcilliation

Hello aa1745,

 

 

Are you able to enter the correct ending balance from the last reconcile and the ending date as of the last reconcile to see if any transactions appear on the reconcile screen? 

 

 

Thanks 

aa1745
Level 2

Beginning balance out on bank reconcilliation

Thank you for your response. I have found the problem, a previously reconciled payment has been deleted. I don’t know why it didn’t show up on the discrepancy report though? 

GlinetteC
Moderator

Beginning balance out on bank reconcilliation

Good day, aa1745.

 

The discrepancy report will only show on the Desktop version. In Quickbooks Online, you can see the changes made by going to the History by account. Let me show you how:

  1. Go to the Gear icon, select Reconcile.
  2. Select History by account.
  3. Select the Account and Report period.
  4. Under Action column, click View report.

Please see attached screenshot:

reconciliation.PNG

At the top of the report, you can see the changes made to the reconciled transactions. You can check the statuses of these changes under the CHANGE column. 

I've added a screenshot for your guide:

recon.PNG

You can check this article on how to handle your reconciliation report.

 

If you need more help with managing your accounts, please leave a comment below. Thanks!

Need to get in touch?

Contact us