QuickBooks online, and my mobile seems to be Currently not working with first direct bank.
Every time I open the app, it tells me there is a bank it’s you next to the account balances. I have to reconnect using username password and memorable question, generating an access code and entering that.
It seems to connect, inasmuch as it gives me up-to-date balances, but I have no transaction data.
Since you've done the basic bank troubleshooting, I recommend getting in touch with our technical supports. This way, they can pull up your account in a secure environment and run a series of tests to fix the error.
Here's how to contact support:
Click the Help icon.
Hit Contact Us.
Enter your bank's name in the description, then click Let'stalk.
Select Start messaging or Get a callback.
You can reach out to us during these hours: 6:00 AM-6:00 PM Monday-Friday 6:00 AM-3:00 PM Saturday.
Reach out to us anytime if you need help with anything else.
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