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Visit this post for a list of recent banking issues in QuickBooks Online.
kdh_astar2
Level 1

Hi All Anyone else having problems with Barclays & Barclaycard feeds?

 
4 REPLIES 4
RaymondJayO
Moderator

Hi All Anyone else having problems with Barclays & Barclaycard feeds?

I'm here to provide more information about the banking issues with Barclaycard and Barclays, @kdh_astar2.

 

I've checked my resources, and there are no reported issues with Barclaycard feeds. I assure you that I have the steps you can perform to resolve this. 

 

The bank may be performing system maintenance. That's why you're having problems with Barclaycard. 

 

First, let's manually update the bank account. It helps refresh the connection between Barclaycard and QuickBooks Online (QBO). I'll guide you how. 

  1. Go to Banking from the left menu. 
  2. Choose the blue tile for Barclaycard.
  3. Click Update.
  4. If prompted, enter your Multi-factor Authentication (MFA) credentials. 
  5. Select Continue Update

 

If the update doesn't work, the issue may be on the bank’s end. I'd suggest logging into your bank's website to check if there are alerts that need your attention. One of them is the new security requirements. When everything looks good, perform another manual update.

 

Also, if you make changes to your bank's website, you'll have to update your bank info in QBO. For the detailed instructions, see Step 2 through this article: What To Do If Bank Transactions Won't Download or There's A Bank Error. This link is specific to the US region, but it also applies to your country. 

 

As for the Barclays feeds, I'm unable to confirm if there's an ongoing issue about this. But I want to make sure I've got you covered. Did you receive an error message when trying to download transactions in QBO? That way, I can check here on my end if there's an ongoing investigation about the banking error and how to fix it. Just click the Reply button below to add some details.

 

Additionally, you can check out this link: Open Banking Connection Errors. It has the recommended solutions to fix banking errors in the program. 

 

Once resolved, you can edit, assign, and categorise your Barclaycard and Barclays transactions. Just go to the For Review tab to complete this task. Doing so will help ensure your financial records are accurate. To learn more about this process, visit this article: Categorising Bank Transactions

 

Please let me know if there's anything else you need. I'll gladly help, @kdh_astar2.

treesurgery
Level 1

Hi All Anyone else having problems with Barclays & Barclaycard feeds?

For over a year I have not been able to connect to my Barclays business account. I have to download CSV data & update it myself..  No help Froom QuickBooks so far.. beginning to get very frustrated... 

treesurgery
Level 1

Hi All Anyone else having problems with Barclays & Barclaycard feeds?

For over a year I have not been able to connect to my Barclays business account. I have to download CSV data & update it myself..  No help Froom QuickBooks so far.. beginning to get very frustrated... 

Ashleigh1
QuickBooks Team

Hi All Anyone else having problems with Barclays & Barclaycard feeds?

Hello Tresssurgery, 

 

Both Barclaycard and Barclays are on open banking now, so you shouldn't need to have to csv your transactions in anymore. Have you tried to update your connection so it is on the new open banking feeds? 

 

Do you get any error codes or messages showing up on the banking section in Quickbooks?

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