Worry less, @MagsMc. I'll walk you through matching your receipts from GoCardless in QuickBooks Online (QBO).
When connecting your GoCardless application and collecting direct debit payments, the application automatically creates transactions in QBO. This is to record the payment and any subsequent deposits associated with the payments.
Concerning the receipts under your For Review tab, we can match this to the transactions posted to the undeposited funds by creating a bank deposit. An undeposited funds account is used to store money that hasn't been deposited yet into the actual bank account. Also, we'll have to create a bank deposit to put the money into the correct bank account. Here's how:
- Click the + New icon and select Bank Deposit.
- Under the Account dropdown, select which bank account you want to put the money into.
- Mark check each transaction related to the receipts from your bank feeds.
- Make sure to check the total amount of the selected transactions matches your deposit slip.
- Lastly, Save and new or Save and Close.
You mentioned that you were unable to see the option to Add them it could be that you're seeing the Match as it detects a match entered within QBO. This time, to categorise the receipts on your bank feeds and clear the amount from your undeposited funds at the same time, we'll need to Match them to avoid duplicates. I'll show you how:
- Go to the Transactions menu and select Bank Transactions.
- Click the bank tile where the amount syncs.
- Locate the transactions synced from GoCardless, and click Match in the Action tab.
Moreover, we can undo the categorisation of the transaction you manually transfer to the current account. This is to properly match it to the correct record in QuickBooks and clear the amount in the undeposited funds. Here's how you can undo a categorisation:
- Go back to the Bank Transactions tab.
- Navigate to the Categorised section and click Undo under the Action tab.
Furthermore, you can visit this resource to reconcile your account and avoid discrepancies in the future: Reconcile an account in QuickBooks Online.
Please don't hesitate to reply to this post if you require additional assistance managing your bank feeds. The Community always has your back. Take care!
