cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
userstorage123reg
Level 1

How long does it takes to get imported mandates from GoCardless to QuickBooks to become active? Waiting for 3 working days already and still says currently processing.

 
1 REPLY 1
BettyJaneB
QuickBooks Team

How long does it takes to get imported mandates from GoCardless to QuickBooks to become active? Waiting for 3 working days already and still says currently processing.

I'm happy to see you again here in the Community, @userstorage123reg.

 

It may take 2-3 days for the GoCardless mandates to be processed and imported in QuickBooks Online. If it hasn't been imported after the said days, I recommend reaching our GoCardless support team. They have the tools to check on your transaction and determine the reason behind this matter this matter.

 

To give you more details about how GoCardless entries works in QuickBooks Online, you can always scan through these resources:

You can count on me if there's anything else you need. Just let me know by leaving a comment below. Take care!

Need to get in touch?

Contact us