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support-soundemo
Level 1

I would like to delete the data in my account. Only had the account a few days but I have made sime mistakes and need to try from scratch again. How do I do this?

 
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QuickBooks Team
QuickBooks Team

I would like to delete the data in my account. Only had the account a few days but I have made sime mistakes and need to try from scratch again. How do I do this?

I've you covered Let me guide you on deleting your account in QuickBooks Online (QBO), support-soundemo.

 

We can purge the data if your QBO account is less than 90 days old from the date of signing in. The program will delete all the data in the company and the option to restore or reverse this action is unavailable. Just follow the steps below to purge your data: 

 

  1. Log into your QBO Company.
  2. Change the URL to include /purge the company 
  3. Example: Change https://app.qbo.intuit.com/app/homepage to https://app.qbo.intuit.com/app/purgecompany
  4. A summarization of deleted items appears on the next screen.
  5. To delete the data, type YES, then press OK.
  6. Tap Wipe Data once your preferences are complete.

 

If your account is 90 days old or older, we'll need to cancel your account or subscription to delete the QBO account. Here's how:

 

  1. Sign in to QuickBooks Online as an admin user.
  2. Go to the Gear Icon ⚙.
  3. Choose Account and Settings.
  4. Select the Billing and Subscription tab.
  5. In the QuickBooks section, decide whether to Cancel your subscription or Cancel the trial.
  6. Click Continue to cancel.
  7.  To complete this process, follow the on-screen steps.

 

To learn more about deleting your data in QuickBooks Online and start over with new books, you can check out this article: Delete your data and start over in QuickBooks Online. In addition, you can find other information on what happens to your data after the cancellation of a subscription by reading this article: What will happen if I cancel my subscription?

 

Don't hesitate to reach us in the Community if you have further concerns about deleting your QBO account or any QuickBooks related. We'll be here to assist you every step of the way. You have a good one. 

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