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Visit this post for a list of recent banking issues in QuickBooks Online.
ariane-qbo001-gm
Level 1

Is QuickBooks Online is now have new features and updates? Because I can't update the bank feeds.

 
1 REPLY 1
Bryan_M
QuickBooks Team

Is QuickBooks Online is now have new features and updates? Because I can't update the bank feeds.

A pleasant day to you, Ariane.

 

Let's ensure you can update your bank feeds to view your recent transactions in QuickBooks Online (QBO).

 

Before anything else, I'd like to know your bank's name and if there's a specific error shown on your end when updating your feeds.

 

Please know that there are no recent feature updates in the banking section in (QBO). 

 

With that in mind, I recommend signing in to your bank's website to check for any maintenance notifications about importing transactions to QBO. This will help us identify if the issue is from our side or your financial institution.

 

On the other hand, if an error shows on your end "Sorry we can't update your account, please try updating again later". This is only a temporary issue and should resolve itself within 48 hours.  Feel free to read this article for more infoFix bank errors in QuickBooks Online.

 

In the meantime, you can manually upload the bank transactions to your account.

 

If the issue persists, I recommend contacting the QBO Care Team to check the root cause and provide you with a resolution.

 

You can read this article if you want to categorise your bank transactions automatically: Set up bank rules to categorise online banking transactions in QuickBooks Online.

 

Let me know if you have additional questions about managing your bank feeds and connections. We'll be willing to lend a hand. Keep safe, and have a good one.

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