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Hi I am new to Quickbooks and in the process of setting up , I've added Natwest and Halifax Banks without difficulty , however each time I try to add Nationwide I get the following message (There are currently no eligible accounts for you to use. Help would be much appreciated
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Thanks for coming back to us Scruff1957, can you please ring the support line on 0808 234 5337 and you will be able to set up a screenshare with the agent and they will be able to watch you connect to the account and see what happens and advise what to do next.
Hello Scruff1957,
Welcome to the Community page,
What type of nationwide account are you trying to connect too, is it personal or business account?
Are you trying to connect it up on the Quickbooks app or web browser version?
Okay so thanks for your reply, its a personal account , same as the other two that have already been added..
I'm not very technically minded so not sure about your second question, however both accounts were added from the quickbooks page if that makes sense. many thanks for your help
Thanks for coming back to us Scruff1957, can you please ring the support line on 0808 234 5337 and you will be able to set up a screenshare with the agent and they will be able to watch you connect to the account and see what happens and advise what to do next.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.