Hello there, @brian.norman07.
At this time, our engineers are aware of this issue and are currently working to identify the cause and the resolution. Meanwhile, you can try importing transactions using a .CSV (comma-separated values) file.
For your reference about downloading bank transactions to QuickBooks Self-Employed (QBSE), you can check these articles:
On the other hand, I also suggest contacting our Support Team so you'll be added to the list of affected users and get notified with the latest updates. To contact support, you can follow the steps laid out in this article: Contact QuickBooks Self-Employed Support.
I'll keep an eye if you have any other questions, just leave a comment below. Have a great day!
