Banking Error 102 is this linked to GDPR?

Yes.  I have been having this issue for about two weeks now.  I have chatted/screen shared/called Quickbooks online several times.  My case has been escalated only to get an email from them saying it's me.  

I am a CPA and have a number of clients using QBO.  It's not me.  

It is with Huntington Bank.  Thanks.

I have posted under a different thread, but in the effort to escalate it, here is an additional post - this also affected our Barclays Business accounts and our Barclaycard Business accounts (11 accounts in total).  I have fixed all of them after a lot of attempts of the usual instructions, by having to disconnect the accounts and reconnect them again (but it was a faff!), except the Barclaycard Business Credit card which simply continually gives me the error 102.

Barclaycard will not address it as nothing is wrong their end.

I DO believe that it is to do with the changes introduced by Intuit/QB as the first problem occurred when I clicked on their update to agree for our data to continue to be processed by Intuit/QB on our behalf.

Hi Siobhan,

I completely appreciate that you believe it's to do with changes we introduced, but that's simply a form, agreeing for data to be processed on our behalf - The form is saved within the records. The timing is unfortunate. Rest assured that the timing of the error and the Message received (GDPR) is purely coincidental and not connected.

We are working on the known issues with Barclaycard Business Banking, and if you have called our call centers to report the issue, you will already be added to the investigation I've found into Barclaycard Business. -if you haven't, call 0808 234 5337 and get added to the case, the more reported customers we have the better, it would be even better if we can run live troubleshooting and connection efforts over the phone and screen-sharing service available.

If you still have no success after calling, Direct Message me your Company ID Number and I'll ensure your case has been correctly escalated.

Thanks,

Hi JamesC

Thanks for responding and it is reassuring that you are confirming that the GDPR message was just a coincidence. 

Yes, since 21st March, I have raised the query repeatedly both by email and phone:

21st March OLB:[removed] (which was closed with no resolution but then seems to have been opened again because I started a new case on about 30th April)

30th April OLB: [removed] - closed because it was a duplicate

6th June OLB:[removed]- current case

The last message I had yesterday was that the..."now be escalating this issue to our Online Banking to be investigated and worked on for a fix."  To be honest, I was disappointed that this hadn't already happened as I was told a few weeks ago that the issue was known and the 'engineers are working on it'.

Our ID is [removed]

I am hoping that as I have spent so much time re-running the checks and processes, raising the issue and phoning both Intuit and Barclaycard to try to resolve it, that it has reached the ears of someone that has the will and ability to do something about it.  In the meantime, as we are a small and very busy enterprise, I will continue to use the workaround until advised that it is fixed, but simply cannot justify spending any more time on trying to find out how this will happen.