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kevin-classichip
Level 1

Barclays Bank connect

I can no longer connect and download from Barclays Bank
4 REPLIES 4
Ashleigh1
QuickBooks Team

Barclays Bank connect

Hello Kevin-classchip, 

 

Welcome to the Community page, 

 

What exactly happens when you try to connect to Barclays bank or try and downloads the transactions? Do you get any error messages or codes showing up? Are you trying to do the connection on the web or app version of QuickBooks? 

kevin-classichip
Level 1

Barclays Bank connect

Hi, I try to reauthorise and then connect and when I get to the bank it gives me fault code OBA28 and says to contact QuickBooks. 

Cheers 

kevin-classichip
Level 1

Barclays Bank connect

And I've tried both ap and website. Was working until about 7 days back. 

Mich_S
QuickBooks Team

Barclays Bank connect

I can only imagine the hurdle you've done to resolve the problem with your Barclays account's connection to QuickBooks Online, @kevin-classichip.

 

I'll share some insights and route you to the right support to assist if any other error occurs.

 

When reauthorising the account, your financial institution requires PINsentry. You'll want to connect the bank account using the PINsentry token. This helps fix common issues upon connection. 

 

If it's unavailable, I recommend contacting your bank to check into other possible reasons for the error. They're also able to provide the finest answer to your concern. 

 

Check out this article about handling Barclays connection: Help with connecting Barclays bank.

 

Here's a guide on how you can manage downloaded bank transactions in QBO: Categorise and match online bank transactions in QuickBooks Online.

 

Fill me in if you have other concerns with banking. I'm always ready to assist. Take care always!



 

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