Categorising Matched Invoices

ashtondecorators · ‎April 25, 2022

Hi everyone, very new to Quickboooks but have already come accross a small problem which I can't find a solution to. When I have matched a sale to an invoice, the system categorises it incorrectly, so if I undo the action of matching and then categorise it correctly, the system doesn't match the transaction to the invoice :( what am I doing wrong? Thanks in advance

Ashleigh1 · ‎April 25, 2022

Hello Ashtondecorators, thanks for coming back to us, so it looks like it is auto finding a matched invoice the system that is caterorised as sales not hmrc so that’s why when you click match it matches it as sales not hmrc so then when you try and add it instead and go back it doesn’t do it as got the match.

so what you need to do is go into that transaction in quickbooks and change the catergory to hmrc save it, then go back to banking and click match then it should match it all up correctly for you.

View solution in original post

Ashleigh1 · ‎April 25, 2022

Hello Ashtondecorators,

Welcome to the Community page,

If you categorise it and Add it yourself then it creates a transaction. If you need it linked to an existing one you would have to match it. If it is incorrect after matching then that would imply the original transaction is incorrect.

ashtondecorators · ‎April 25, 2022

Hello and thanks for the response. Yes, the category is showing as incorrect after matching to an invoice but how can the original transaction be incorrect if it was pulled from the bank? I didn't input the transaction myself.

An invoice is paid by the customer, I go into 'for review' to match the bank transaction to the invoice, hit the match button and it categorises the payment as HMRC (not 'sales' which is what I want it to say). So I go into 'categorised' hit undo - then go back to 'for review' to put it into the correct category and hit 'add' (because it won't save the data if you switch between 'categorise' and 'find match') and then it automatically categorises the transaction without matching it to the invoice.

It's very complicated to try and explain in writing so I've attached screen shots and hope this helps.

Ashleigh1 · ‎April 25, 2022

Hello Ashtondecorators, thanks for coming back to us, so it looks like it is auto finding a matched invoice the system that is caterorised as sales not hmrc so that’s why when you click match it matches it as sales not hmrc so then when you try and add it instead and go back it doesn’t do it as got the match.

so what you need to do is go into that transaction in quickbooks and change the catergory to hmrc save it, then go back to banking and click match then it should match it all up correctly for you.

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Categorising Matched Invoices