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Relhcstirt
Level 2
posted
‎August 12, 2021 08:52 AM
last updated ‎August 12, 2021 12:52 AM

Currency Symbol

I have a GBP Bank feed but the currency symbol is Euro's. How can I change this? Base currency of the account is Euro.

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Best answer August 24, 2021
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GeorgiaC
QuickBooks Team
QuickBooks Team
‎August 24, 2021 03:37 PM

Currency Symbol

Hi Relhcstirt, thanks for the screenshot

 

It's not possible to change the currency of the account once this has been created, so in this instance, we'd need you to disconnect the live feed and then make the Chart of Account inactive if you won't be needing this (select the drop-down beside this).

 

You can then create a new CoA in GBP currency, and re-connect to this. Get back to us if you have any Q's. :)

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6 REPLIES 6
Fiat Lux - ASIA
Level 15
‎August 12, 2021 09:16 AM

Currency Symbol

Where is your company located? If you are located in UK, you should use QBO UK version and GBP would be your home currency. You have to enable the multi currency feature to set a bank account with another currency.

https://quickbooks.grsm.io/UK

 

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Relhcstirt
Level 2
‎August 18, 2021 10:26 AM

Currency Symbol

Hi Fiat Lux,

 

Thanks for your response. 

 

We are located in Ireland so our home currency is set to Euro, also have multicurrency turned on.

For our Sterling account bank feed the amount is correct but the Symbol is wrong showing as €, how can I change this to £.

 

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Ashleigh1
QuickBooks Team
QuickBooks Team
‎August 18, 2021 11:50 AM

Currency Symbol

Hello Relhcstirt, Can we ask how is the account set up? In the chart of accounts please check if the bank is gbp and if connected should be gbp. Can you also send us some screenshots so we can have a visual of what your seeing as well thanks,  

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Relhcstirt
Level 2
‎August 24, 2021 12:56 PM

Currency Symbol

Hi,

As per attached there is no option to select GBP. The drop down is frozen.

Chart of Accounts is set up as €

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Fiat Lux - ASIA
Level 15
‎August 24, 2021 01:01 PM

Currency Symbol

@Relhcstirt 

Try opening your QBO account on private/incognito browser and make sure you are not using QBO Simple Start.

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GeorgiaC
QuickBooks Team
QuickBooks Team
‎August 24, 2021 03:37 PM

Currency Symbol

Hi Relhcstirt, thanks for the screenshot

 

It's not possible to change the currency of the account once this has been created, so in this instance, we'd need you to disconnect the live feed and then make the Chart of Account inactive if you won't be needing this (select the drop-down beside this).

 

You can then create a new CoA in GBP currency, and re-connect to this. Get back to us if you have any Q's. :)

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