Hi there my linked bank transactions seem to be stored as income rather than expense?

Hi shorelinestays!

I'm glad that you're choosing QuickBooks for your business. Let me help you with your transactions.

QuickBooks only shows how and what your bank sends in your feeds. Based on my experience with other users, this situation is very rare.

What you can do is exclude the transactions to remove them from the For review section. Then, you can download them from your bank's website into a supported Web connect file format. Then, you can upload them to the Banking page. You can follow the steps in this article: Manually upload transactions into QuickBooks Online.

Another option is to disconnect and reconnect your account, so QBO will redownload your transactions.

Exclude transactions:
 

1. Go to the Banking menu or Transactions menu, then select the Banking tab.
2. Select the For Review tab.
3. Select the checkbox of the transactions to exclude.
4. Select Exclude.

Disconnect a bank account:

1. Go to the Banking menu. Then select the Banking tab.
2. Tap the tile for the bank account.
3. Click on the pencil ✎ icon, then select Edit account info.
4. Press the Disconnect this account on save checkbox. Note: If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again.
5. Hit Save and Close.
   

Let me know if you have other questions in mind. Take care and have a good one!

Hi, did you manage to fix this? Driving me insane !!