Hello Mjitaxstuff-hotm, having had a look in the system we can see 2 out of the 3 accounts you have with us is are showing as active so you need to get these cancelled first before you will be able to delete the accounts.
In the system it is showing
an inactive self-employed account
An active essentials account
And an active plus account
That is why you're getting the message about the subscription needing to be cancelled.
Please call our cancelations team on 0808 168 4280 to close the account/s, their line is open Mon - Fri 9am - 5.30pm and is free from UK mob & landlines.
Just to let you know that all your QBO accounts associated to your email will be deleted.
Self-serve to initiate a GDPR Delete request as follows:
- You need to sign in to your account.
- You need to select your initials at the top right of the page.
- You need to select Manage your Intuit account.
- You need to select Data privacy.
- You need to select Delete.
- You need to read the information about what will be done, then selects Continue.
- You need to check if your account email is correct, and then selects Continue.
GDPR delete process involves permanently deleting all your data including:
- Login information
- Personal contact information
- All QuickBooks data for all accounts where you are the Primary Admin. This includes QuickBooks Online, QuickBooks Accountant, and QuickBooks Self-Employed.
- Permanently lose access to any other Intuit programs you are using, such as Turbo Tax or Mint.
