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accounts-rjwreso
Level 1

How to match credit card transactions that have come through on bank feed when the refunds a greater than the sales?

 
Solved
Best answer July 03, 2023

Accepted Solutions
Ashleigh1
QuickBooks Team

How to match credit card transactions that have come through on bank feed when the refunds a greater than the sales?

Can you check that the date and account are the same for it find the match, you may wish to ring the supportline on 0808 234 5337 and you can set up a screenshare with the agent on the phone to look into this more with you. The line is open mon to fri 8am to 7pm and is free from any UK landline or mobile 

 

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3 REPLIES 3
Ashleigh1
QuickBooks Team

How to match credit card transactions that have come through on bank feed when the refunds a greater than the sales?

Hello Accounts-rjwreso, thanks for posting on the Community page, you can click on find match and then at the bottom you can click resolve the difference on it. 

accounts-rjwreso
Level 1

How to match credit card transactions that have come through on bank feed when the refunds a greater than the sales?

when i click match it only comes up with expense bills not the invoices to match and the credit notes

Ashleigh1
QuickBooks Team

How to match credit card transactions that have come through on bank feed when the refunds a greater than the sales?

Can you check that the date and account are the same for it find the match, you may wish to ring the supportline on 0808 234 5337 and you can set up a screenshare with the agent on the phone to look into this more with you. The line is open mon to fri 8am to 7pm and is free from any UK landline or mobile 

 

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