Great job for disconnecting and re-connecting HSBC Business Bank to QuickBooks, accounts-2upc-co. It's one of the troubleshooting steps when a connection is interrupted.
Let's try some other solution to get this resolved. You can use an incognito browser to rule out the possibility webpage issues. Here's how:
- For Internet Explorer of Firefox, press Ctrl + Shift + P.
- For Chrome, press Ctrl + Shift + N.
- For Safari, hold down Command + Shift + N.
Then, try to re-establish the connection from there. When it works, go back to the regular browser and clear its cache and cookies.
If the issue persists, I'd recommend getting back in touch with our QuickBooks Customer Care Team. I know you've already contact them, however an agent can further check on your recent case and provide updates.
For additional insights, you may check these articles:
Keep me posted on how it goes. I'll be here to keep helping.