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Hi Communityoil,
If the bank is connected and has brought transactions though that you have manually put in via csv then just exclude them then just click update and it will up bring in the resent transactions for you. There is no way of setting a start date, if you disconnect and reconnect the bank it asks when you would like to bring the transactions though from.
Hi Communityoil,
If the bank is connected and has brought transactions though that you have manually put in via csv then just exclude them then just click update and it will up bring in the resent transactions for you. There is no way of setting a start date, if you disconnect and reconnect the bank it asks when you would like to bring the transactions though from.
Ashleigh1,
I thought originally this was a good solution - but you're having a laugh aren't you. As fast as I exclude entries from the list, earlier entries are added! The list goes back to June 2018 currently and is growing every time I exclude some of the earlier ones.
I appreciate you getting back and sharing the results with us, communityoil
Currently, we have an ongoing investigation with transactions keeps downloading when trying to exclude one. Our engineer are aware of this and are continuously working on the investigation to come up with a fix so you'll be back on track.
While they do, I want you to be added to our containment list of affected users. That said, I suggest contacting our QuickBooks Care Support. An update will be communicated via email.
Here's how:
You can have this investigation number INV- 38920 as your reference. We'll be also updating this thread once we receive progress of the current investigation.
If you have other questions, just let me know. I'm always happy to assist you further. Have a great day ahead.
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