Hi BeckySW Thanks for reaching out to us here on the Community. We note that your details have been added to the ongoing investigation that our engineers are working towards resolving and you'll be notified by email if there are any updates or when the issue is resolved. If it's a matter of urgency that you would like to account for bank transactions you could download your bank statements from your bank in a CSV format, if your bank provides this service, and upload them into QuickBooks. We've included an article that references how to do this: https://intuit.me/3A3L1jb