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glenn26
Level 1
posted
‎November 04, 2022 11:58 AM
last updated ‎November 04, 2022 4:58 AM

NatWest bank connection still not working

Tried to connect NatWest accounts and screen freezes right at the end of the process. Annoying that you have to get that far and then that happens
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3 REPLIES 3
Ashleigh1
QuickBooks Team
QuickBooks Team
‎November 04, 2022 02:43 PM

NatWest bank connection still not working

Hello Glenn26, 

 

Welcome to the Community page, 

 

Are you trying to do the connection on the app or web browser version? If it’s the web browser version are you doing it on a mobile or laptop/pc? If you doing it on a mobile please can you do the connection on a pc/laptop. If you have tried on a pc/laptop please try clearing your cache and cookies to all time, close the browser down, reload it and try do the connection again. 

 

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donna021
Level 1
‎November 04, 2022 03:03 PM

NatWest bank connection still not working

Hi, I am having the same problem with natwest as well. I have tried all you have suggested, and it is still not working

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Ashleigh1
QuickBooks Team
QuickBooks Team
‎November 04, 2022 03:58 PM

NatWest bank connection still not working

Hello Donna021, thanks for posting on this thread, do you get any error messages or codes at all when you try to do the connection? 

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