Santander Bank Feed Connection - Error 101/324

*Update*

Our magical tech guys have identified a fix and all will be resolved within the next hour. 

*Update* 

This issue has now been resolved! Please pop a message through if you see anything different. 

I am getting the same issue on Saturday 8th September 2018, Started on Friday couldnt connect, disconnected account it logged talked to bank but wouldnt pull the transactions into quickbooks.
my login credentials are correct, I now get code 101 when trying to again add my bank account. not sure if its quickbooks or santander?

I have also been having problems with error 324 shown since Friday (now Sunday).  Any pointers as to whether I can do anything myself to help would be much appreciated.

Very frustrating at present.

Good morning everyone, we're aware that the Santander connection issue isn't fully resolved and you will still be seeing error 324. We're exploring the exact reasons why the connection is disrupted. 

Rest assured, our specialist Banking teams are priortising this and I'll update this article throughout the day with further advancements. 

Thank you for your patience!  

Still having issue connecting to my Santander business account in QBO. QBO reports error 342, "We can’t find this account at your bank".

Hi @whitchp , thanks for stopping by.  Are you seeing error code 324 or 342?

Our Banking team are currently investigating the exact root cause of the issue so we can look at fixing this very shortly. 

I'll make sure I update you with happenings as soon as I hear them. 

*Update* 

With that, our dedicated team have identified the cause for the error and are working on a fix so that all is fully resolved within one hour. 

Hi! I am experiencing an ongoing problem with a Santander account not updating in QBO self employed since 20/8. I have re-added the account numerous times using both my iPhone and Windows laptop (ie & Firefox). I don't receive any error codes and the update date shows as being recent yet no transactions are added to QB. I also have a Halifax acc. attached and this works perfectly. I am desperately need this working again. A quick search online shows that Santander only supports QB with their business account and IRIS, whatever that is. Any help would be greatly appreciated.

I have recently started seeing this issue with Santander with an error 141.

Can you please advise.

Thanks

Ahh looks like error 324 is back again 

We haven't received any additional reports about these errors, Montrose.

For now, we can do basic troubleshooting steps to fix this. Let's update the the Banking page manually.

1. In the Banking page, click the Update button.
2. Enter your Multi-Factor Authentication (MFA) credentials.
3. Select Continue update.

You can refer to this article for additional solutions: Fix Banking Error 324 in QuickBooks Online.

If you need more help in getting rid of the error, I'd recommend contacting our QuickBooks customer Care Team. They'll be able to review the system and further investigate this.

Moreover, you can use a valid WebConnect file to import your bank transactions. You can check out these articles for more information:

• How to Upload More Than 90 Days of Bank Transactions
• How To Import Bank Transactions Using Excel CSV Files

We'll keep you up to date once we receive more information about this.

Hi it's 21 January 2019. I have logged onto my Santander account successfully but could not add the bank account to my QuickBooks account using the same details, and have tried several times.

It’s nice to see you in the Community space, Pullingpunchlines.

Thanks for joining this thread. Helping out with adding your bank account to QuickBooks is my priority.

You’ll encounter this error when QuickBooks Online is unable to locate your account on your financial institution’s website. To get this working, reconnect or manually update your bank.

You can click on the Reconnect my account link that is displayed after the error message. If the link is missing, manually update your account in QBO.

Here’s how:

1. Go to Banking on the left panel.
2. Select the Banking tab.
3. Click on the Update button.

If the issue persists, follow the steps provided in this article by going directly to Solution 2: Error 324.
After following the steps, your new account is now successfully added in QBO.

Keep me posted on how things go. I want to make sure this is taken care of. Wishing you the best.