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carin594-gmail-c
Level 1

When reconciling i have 3 transactions missing

 
1 REPLY 1
LeizylM
QuickBooks Team

When reconciling i have 3 transactions missing

Hi there, carin594. I'm here to help you bring the missing transaction in no time.

 

Once your accounts are connected to online banking and you already match and categorized them, they should show on the reconciliation page. I suggest reviewing your entries on the Register page to verify if those transactions are not reconciled.

 

Here's how:

 

  1. Go to the Accounting menu and select Chart of Accounts.
  2. Click the View Register link of the bank account.
  3. Select the funnel icon and filter it by Reconcile Status, Transaction Type, Payee, and Date.
  4. Hit Apply.
  5. Find the transaction and check if you see the letter R under the Reconcile Status (indicated by a checkmark) column. This means Reconciled.

 

Here's a sample screenshot for visual reference:

 

 

Also, I'd suggest checking the filters to ensure all transactions are showing when reconciling the account.

 

Capture.PNG

 

Additionally, we can try to update your bank in QuickBooks to download the latest data. 

 

If you still can't find them, you can download the missing bank transaction manually from your bank's website and import them into QuickBooks. I've included the following articles below for more insights:

 

 

Once you have all the transactions, try to reconcile the account again. You can watch a video tutorial at this link: Reconcile an account in QuickBooks Online.

 

Stay in touch with us if you need further assistance with finding those missing transactions. We're always here to help.

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