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info-cleaningswi
Level 1

How do I change/edit an existing customers details please?

i need to remove or change the main contacts name and the main email address how do i do this ?
1 REPLY 1
Rea_M
Moderator

How do I change/edit an existing customers details please?

Changing an existing customer's details is easy in QuickBooks Online (QBO), info-cleaningswi. Let's visit their profile by selecting the Customers tab from the Sales menu to complete this task.

 

When modifying customer information, QuickBooks will simultaneously update different parts of your company file, such as past invoices and recurring templates. Once you're ready, follow these steps:

 

  1. Go to Sales, then select Customers
  2. Choose the existing customer you want to update.
  3. Select the Customer Details tab or click the Edit button.
  4. Make the necessary changes like the Company name or Customer display name and Email.
  5. Click Save.

 

To learn more about managing customers in QBO, please see this article: Add, edit, delete, or merge customers in QuickBooks Online.

 

Moreover, the Sales page gives you an overview of all your sales transactions. If you wish to see all you've recorded for your customers, check out this article: View sales transactions in QuickBooks Online.

 

Feel free to visit the Community again if you have other QuickBooks concerns or additional questions about managing customers and sales transactions. I'm always ready to provide the assistance you need. 

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