The VAT dropdown section when posting bills is still not working. Any ideas when it will be sorted?

amanda50 · ‎May 01, 2020

GeorgiaC · ‎May 01, 2020

Hi amanda50,

Please try clearing the cache on the browser for all time following our guide linked here, after this fully close and re-open the browser before signing into QuickBooks.

Get back to us below if this does not fix the issue.

Thanks

View solution in original post

Ashleigh1 · ‎May 01, 2020

Hello Amanda50,

Welcome to the Community page,

what web browser are you using?

What happens when you try to select the vat drop-down section on the bill?

amanda50 · ‎May 01, 2020

I'm using firefox

When I go to the VAT box there is no dropdown and anything I try to write in (20%, the VAT amount) just goes to red and I can't include it

GeorgiaC · ‎May 01, 2020

Hi amanda50,

Please try clearing the cache on the browser for all time following our guide linked here, after this fully close and re-open the browser before signing into QuickBooks.

Get back to us below if this does not fix the issue.

Thanks

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The VAT dropdown section when posting bills is still not working. Any ideas when it will be sorted?