Hi there, enquiries.
I've come to lend a hand with this payroll issue with your QuickBooks Online. I'll also point you in the right direction on how you can take care of this query.
We can use the manual journal entry method to get around this issue. Here's how:
- Click + New and select Journal entry.
- On the first line, select an account from the Account field. It depends if you need to debit or credit the account. Enter the amount in the correct column.
- On the following line, select the other account you're moving money to or from. It depends if you entered a debit or credit on the first line. Enter the same amount in the opposite column.
- Review the amounts - you should have the same amount in the Credit column on one line and the Debit column on the other. It means the accounts are in balance.
- Enter information in the memo, so you know why you made the journal entry.
- Hit Save and new or Save and close.
However, this process can be tricky. It requires assistance from your accountant to ensure that the journals will be posted accurately to your accounts. In case you're not affiliated with one, you can utilize our Find an Accountant tool to look for one in your area.
If you need further help recording journal entries, I'll add this article for your reference: Create journal entries in QuickBooks Online.
I'm more than willing to assist you if you have any payroll-related concerns. I'm determined to ensure you'll be able to achieve your goal. Stay safe at all times.
