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Level 1

I am running my payroll and it comes up with 'Missing a required input' message when I try to save and view draft. Any ideas?

 
1 REPLY 1
QuickBooks Team

I am running my payroll and it comes up with 'Missing a required input' message when I try to save and view draft. Any ideas?

I'd be happy to help you run your payroll successfully without any errors, @jonathan-armstro.

 

This error shows that the program wasn't able to read the saved file properly. In this case, I'd suggest to perform the browser troubleshooting method. This is done to eliminate any data-issue related, there are times that the accumulated data will become outdated and cause odd behavior to any program that functions through browser.

 

You can begin with logging in using an incognito browser to avoid saving the data. If you're able to save the draft of the payroll you run, you can go back to the regular browser and clear the cache. However, if the issue still exists, you can use another supported browser as an alternative.

 

These are the keyboard shortcuts to access a private browser:

 

  • Safari: Hold down + Option + P
  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge & Mozilla Firefox: Ctrl + Shift + P

 

I've added this article for your future task in case  you want to track your employee's wages and other related expenses like taxes paid: Run payroll reports.

 

 

Please don't hesitate to let me know in the comment section if you have other questions regarding QuickBooks. I'm just around ready to back you up. Take care and happy Thanksgiving!