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richard96
Level 3

Payroll setup error

I just reviewed a client's payroll and I can see some mistakes have been made when they set it up... specifically 'earnings at LEL', 'LEL to PT', etc were not populated. Hence the YTD earnings subject to NI on their monthly FPS are being understated. And will be understated on the P60 at year end I assume.

 

QBOP lets me correct these YTD figures but then doesn't save them when I click 'Save', so I assume they cannot be altered once a payroll has been run?

 

What do folks think is the easiest way out of this particular ****-up? :-) I'm thinking either:

1. Wipe the payroll and start again - only 4 payrolls x 2 employees so not too much work. Then resubmit each month's FPS as I go. But how would I do this? Set up 2 new employees from scratch and then inactivate the 2 existing employee records?

2. Let it run to month 12, as the errors have no immediate consequence. Submit a corrected M12 FPS using different software (e.g. Basic PAYE Tools) so the year-end position and P60 are right at least.

 

Any other ideas out there?

 

Solved
Best answer November 19, 2020

Accepted Solutions
Maybelle_S
QuickBooks Team

Payroll setup error

Glad to see you here in the Community, @richard96.

 

We can rollback all the pay runs, and then we should be able to correct the setup. After that, rerun and resubmit FPS to HMRC for each pay run because there are changes made. Here's the link: Deleting a pay run in QuickBooks Online Standard Payroll.

 

 Also, yes, you're correct with option number 2 to run month 12 as the errors have no immediate consequence. Then, submit the corrected M12 FPS.

 

I've also added this link about editing employees in QuickBooks: Edit employees in QBO.

 

Stay in touch with us if you have other questions. I'm more than happy to help. Take care!

View solution in original post

3 REPLIES 3
Maybelle_S
QuickBooks Team

Payroll setup error

Glad to see you here in the Community, @richard96.

 

We can rollback all the pay runs, and then we should be able to correct the setup. After that, rerun and resubmit FPS to HMRC for each pay run because there are changes made. Here's the link: Deleting a pay run in QuickBooks Online Standard Payroll.

 

 Also, yes, you're correct with option number 2 to run month 12 as the errors have no immediate consequence. Then, submit the corrected M12 FPS.

 

I've also added this link about editing employees in QuickBooks: Edit employees in QBO.

 

Stay in touch with us if you have other questions. I'm more than happy to help. Take care!

richard96
Level 3

Payroll setup error

When you say 'rollback the pay runs', you mean delete the 4 payrolls that they have run to date? And that will let me edit the setup data again? That would be a better/simpler approach for my option 1, rather than deleting the employee records...

 

Also - is there a way to avoid submitting the FPS when you run a payroll?

 

(As I don't see much point in re-submitting the FPS already sent, although to comply with the rules 100% they probably should.)

Joesem M
Moderator

Payroll setup error

Thanks for getting back to us, @richard96.

 

Yes, you're right rollback the pay runs means deleting all the employee's payments in the payroll. This way you can edit the set up of your data again.

 

Before deleting the entire payroll, make sure to print out all the payslips and reports beforehand, so you have all the information when you recreate the payroll.

 

To delete a pay run, here's how:

 

  1. Go to the Employees or Payroll menu.
  2. In the Payroll History section, choose the most recent period.
  3. Click Action on the Payroll details page, and select Delete Payroll.
  4. Type Yes in the box, then click Delete.
  5. Repeat the steps above for additional pay runs.

 

For more details, check out this article: Deleting a pay run in QuickBooks Online Standard Payroll.

 

To be compliant to HMRC, you'll need to submit an FPS every time you run payroll and this will create employee's information.

 

For future reference, I'm adding this article with links that can guide you in utilizing different tasks in managing payroll in QBO: QuickBooks Online Standard Payroll Hub.

 

Please let me know how it goes or if you have any other questions. I'll be happy to help. Take care always!

 

 

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