Amending previous years pay runs

Hi there, @ian26. I'll share insight about submitting payroll corrections made in QuickBooks Online (QBO).

After completing a pay run, QuickBooks will lock it to prevent any further modifications. This is done to avoid any accidental or incorrect changes that could be made. In your case, since these are from your previous year's payroll, you'll have to make the amendments directly to the HMRC, as we can only perform the following changes if we do not exceed the deadline.

Moreover, you can better understand your business's financial status and your employees. You can refer to this article for reference: Run payroll reports in QuickBooks Online Advanced Payroll.

Ping me if you have further questions concerning payroll transactions and other QuickBooks-related matters. The Community always has your back. Take care!

Thanks for that. 

I don't understand though why it lets you unlock pay runs from previous years and resubmit them though. It also says the fps submissions to Hmrc are successful? 

Thanks for getting back to the thread, @ian26.

I'd be glad to provide information on why it lets you unlock your pay runs in QuickBooks Online Payroll (QBOP). 

The reason why QuickBooks allows you to unlock and resubmit pay runs from previous years is for modifications and because it's needed for amendment purposes if you want to change something. Also, the FPS submissions to HMRC are successful means that your FPS filing status is accepted.

For more information about the status, refer to this article: FPS to HMRC.

I'll add this article to guide you to run reports for your financial status: Run payroll reports in QuickBooks Online Advanced Payroll.

Return to this thread if you have any other concerns about why it lets you unlock your pay runs. I'll be here to help you in any way I can.

Thanks Clark_B.

So just for clarity are you saying that the changes I am making in QB to 22/23 year pay runs and the amended FPS I'm submitting will change HMRC data and I do not need to use HMRC basic Paye tools? I keep getting conflicting advice! 

The scenario I have is that some pay runs were submitted under the wrong Paye code last tax year. I have updated all earnings in to 0 in each pay run and resubmitted as corrections to earlier submissions under the wrong tax code that was used. Meaning all fps updates show 0 tax and 0 cumulative ytd tax in each month. I'm hoping this will get rid of the employee and employer liabilities under this incorrect tax code. 

Hope that makes sense! 

I'll share clarification and additional information about this, @ian26.

The changes you made for the pay run 22/23 in QuickBooks Online (QBO) will automatically update along with your Full Payment Submission (FPS) when you return to the current period. You still need to use HMRC's basic PAYE tools if your business has less than ten employees to process payroll taxes. 

For more details about this, read this reference: Delete or unlock payroll in QuickBooks Online Advanced Payroll and QuickBooks Bureau Payroll.

When everything is set, you may find this resource helpful in guiding you finalise your payroll: Finalise a pay run in QuickBooks Online Advanced Payroll.

I'm always here ready to lend a hand if you have other concerns managing your payroll. Please don't hesitate to leave a reply below. Have a good one. 

Thank you so much Davinia,

So there is a minimum of 19 people on the payroll (changes month to month) so no need to use basic tools.

I started at current year and zeroed out all hours from M1 to month 11, submitting an FPS for each month as I went and then submitted an EPS saying its the last of the year. I then did the same for 22/23 tax year. The FPS in M11 23/24 showed no current tax liabilities and no cumulative tax liabilities.

Will I need to redo 23/24 as I didn't start with 22/23?

Thanks for your patience, I've been given so many wrong solutions by HMRC and QB over the last few months, its driving me mad!

Ah,

have just checked my HMRC PAYE page and its got rid of the problems / liabilities in this tax year but not the previous tax year.

Any idea why?

Thanks for getting back to us here, ian26

We're sorry for any confusion provided by the conflicting information. We usually recommend allowing 24-48 hours for the information to sync with your HMRC account; if the data does not show after this time, please get back to us on this thread so we can investigate further. 

Hi,

the balance for current year has been corrected, but there is still no change on the previous year.

I have submitted a 0 monthly pay for the affected month via PAYE basic tools and that has done nothing as well.

Its driving me crazy!

Hi there, ian26. 

I understand your frustration about your uncorrected previous pay runs in QuickBooks Online Payroll. I know you've exerted efforts to resolve this concern.

As suggested by my colleague @RoseJill, QuickBooks locks it to prevent further modifications, ensuring data integrity and preventing accidental changes. This explains why the data from the previous year remains unchanged even after correcting the current year's data.

Furthermore, consider consulting HMRC guidelines or contacting HMRC again for adjustments to the previous year's payroll runs and direct amendments must be made to HMRC, as QuickBooks can only facilitate changes within certain limits and deadlines. If the modifications exceed these limits or deadlines, direct contact with HMRC is necessary to ensure accurate and compliant adjustments to the previous year's payroll records.

Additionally, if you're still having errors regarding this topic, I suggest contacting our QuickBooks Online Payroll support team to get further assistance in modifying your affected data.

When you have completed all essential preparations, you may find this resource beneficial in assisting you with finalizing your payroll: Finalise a pay run in QuickBooks Online Advanced Payroll.

You can still come to this thread if you require more assistance with your future employee wages matter. We will do our best to answer them all for you.