Hello there, Jimmy.
Let me route you to the right person to help you get the correct abbreviations you need to match those sent to HMRC. They have tools to check further into your account in a safe environment and to fix this issue.
To speak with one of our experts from QuickBooks Online Payroll Support. Please follow the steps below to contact support:
- Go to Help (?), then click Contact Us.
- Please enter your question and select Let's Talk.
- Review and Select from the following: Ask the community, Have us call you, or Chat with us.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.
I've provided this resource to assist you with the things required to accomplish them: QuickBooks Online year-end guide and checklist.
Please don't hesitate to reach out if you need assistance with QuickBooks-related concerns. Have a nice day!
