How do you close a paye scheme please

I can share some information about closing your PAYE scheme, @isabel-bidwellac.

You can use the HMRC's basic PAYE tools to close your PAYE scheme. To guide you with the process, refer to the following link: https://www.gov.uk/basic-paye-tools. 

See this article for more information about submitting your payroll tax information to HMRC: Turn on RTI reporting to HMRC in QuickBooks Online Standard Payroll. 

If there's anything else that I can help you with your account, please let me know in the reply section below. I'll be always around ready to lend a helping hand. Keep safe and have a wonderful day!

hi i have just spoken to HMRC and they said I should be able to close the scheme on QB's ? 

If you have Advanced payroll how do you close a PAYE scheme - I am not seeing it, apologies in advance if it is obvious!

Hi there, @accounts-gb.

I appreciate you joining the thread and confirming your QuickBooks Online Payroll version.

Since you're using the Advanced payroll, I recommend contacting our Payroll Support Team, as they have the specific tools to pull up your account in a secure account. Also, they can perform a screen sharing session to help guide you in closing the PAYE scheme.

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Or fill out this form to chat with an expert. Ensure to review their support hours to know when agents are available.

To help you manage payroll settings, employees, process payroll, and reports, here's our QuickBooks Online Advanced Payroll hub you can check.

Please don't hesitate to reply if you have other payroll questions. I'll be around for you. Take care and have a great day ahead.

I telephoned your team on 5th to explain that I too wanted to close 2 UK Payroll schemes for clients I had issued the P45's and was told that I could do this.  I was asked what Payroll package I was using and told her that I was using standard at no point was I told that I would need to use HMRC's free download.  We did the payroll together and she got me to check to see if, in reports, was being requested or shown as overdue - as this was not showing she told me to wait a while for it to update and we agreed on 2 days - now in the help section I find that I cannot close via Quickbooks - I was told a couple of years ago that this facility would be added to all Quickbooks packages as I queried for another client then.  Why is this basic facility not available our clients are paying for this service before moving over to QB I used an alternative package which had this as a standard from day one!

Now I have to contact HMRC to find out how they wish me to proceed - not happy and would not recommend the payroll to my clients in the future

This does not work! There is no EPS in reports!

Hi mmeliza, thanks for joining this thread

Please note, some information in this post may be outdated due to changes and developments in the software. 

If you have QuickBooks Online Advanced Payroll, you can locate the EPS report by going to Payroll (from the left navigation menu) > Reports > Employer Payment Summary. 

The option to cease a PAYE scheme on the EPS isn't available in QuickBooks Online Standard Payroll. If you're using this version, you can submit the final payroll using HMRC's Basic PAYE Tool software.