I am trying to run payroll for two employees. Unfortunately, I can't select one of them to run payroll because I get "On 30/06/2024, this employee was paid £xxx.".

Welcome to the Community forum, @aarango.

I'll assist you and provide some clarification to ensure your employees receive their salary on time by running payroll in QuickBooks Online.

The reason you can't select both of your employees and get the prompt "On 30/06/2024, this employee was paid £xxx." is because it's already paid. This means that you already ran payroll for that employee on that pay period date.

If your reason is to add or correct a pay run, you have the option to delete and recreate it to update and make significant changes associated with the chosen pay run. If the payroll is verified correctly, you can create a different pay schedule.

Before deleting a pay run, make sure to print out payslips and reports for the specific pay run that you want to delete. This will ensure that you have all the necessary information when recreating it. Keep in mind that QuickBooks will delete the corresponding FPS, irrespective of whether it was submitted to HMRC or not.

Here's how to delete the pay run:

1. Go to Payroll and select Employees.

2. Choose the employee who needs their pay run to be deleted and select the most recent pay period.

3. On the Payroll Payment List tab, find the pay run you want to delete and select "Delete" from the dropdown options.

4. Choose to Delete this payroll payment or Close to cancel.

5. Repeat these steps for any additional pay runs that you need to delete.

To know more about deleting a pay run and get a step-by-step guide, please see this article:

Delete a pay run in QuickBooks Online Core Payroll

To recreate a scheduled or unscheduled payroll, refer to this article for a complete steps on how to do it smoothly: Create and run your payroll

If you have a different goal in mind, please feel free to give me more details about why you need to run payroll for the same date as your previous payroll period. Your cooperation in providing additional information is greatly appreciated, as it will help us find the best solutions.

Once everything goes smoothly, you can view these articles on managing your payroll in QuickBooks Online:

• Run payroll reports
• Set up your company payroll for direct deposit
• Set up and manage payroll schedules

I’ll be around the corner if you need an extra pair of hands with handling your employee's payroll or any QuickBooks-related matters, @aarango. Stay safe!

You're welcome, @aarango-riise-ai.

I’m truly delighted to hear that the issue has been resolved. It’s great to know that you were able to identify and correct the problem so efficiently.

Moreover, I'll include this article that can help you with the reports when using QuickBooks Online payroll: Run payroll reports.

Should you encounter any more issues or need further assistance in the future, please don’t hesitate to reach out. We are always here to help and ensure that everything runs smoothly for you.