Hello karenmarks62,
Thank you for dropping by here in the Community. I'm here to lend a hand with your question about your payroll in QuickBooks Online.
Can you share with me what happens when you run payroll? Are you using QuickBooks Online Payroll or PaySuite? Any additional information or screenshots will ensure a timely solution.
In the meantime, you can try checking the last week's date if the payroll was approved. This way, you can advance to the next period.
For additional insight into running payroll, such as approving payrun, I'm adding an article that I recommend:
You can also try to perform some basic troubleshooting like switching to a different supported browser to check any unusual behavior happening on your end.
I look forward to serving you to the best of my ability, so please let me know if you need further help with your payroll. The Community is always up to lend a hand.
