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Sandy Hills
Level 1

Payroll: corrected FPS submission

Hello,

 

Please advise where in QB can I send a corrected FPS from, please. The original (and incorrect FPS) has already been submitted to the HMRC but was returned due to an error in NI back calculations. I have been advised by the HMRC to roll a couple of payrolls back to correct the error and enable the current month FPS to go through. I cannot find the Submit to HMRC button any more or where the correction can be sent from.

Many thanks in advance.

7 REPLIES 7
GeorgiaC
QuickBooks Team

Payroll: corrected FPS submission

Hello Sandy

 

Thanks for joining the Community. 

 

To do this, you would need to rollback the payroll to the period of the amendment. You can rollback (delete) the payroll in QuickBooks Standard Payroll by following the steps below;

 

1. Go to Payroll and select Employees.
2. Select Payroll History and choose the most recent period.
3. On the Payroll details page, click Actions and select Delete Payroll.
4. Type YES in the box, then click Delete.
5. Repeat these steps for any additional pay runs that need deleting.

 

(Please note, QuickBooks will attempt to delete the corresponding journal entries when rolling back, but there may be instances where we're able to, for example if your books are closed. We recommend checking your journal entries to make sure the payments have been removed.)

 

You can then re-run the periods from your payroll dashboard as usual. After re-running the payroll, navigate to the payroll taxes (Taxes > Payroll tax) to submit the FPS - be sure to select option H - 'Correction to earlier submission' on the drop-down. This will overwrite the previous return received for that period and ensures the payroll data is not duplicated.

 

 

Sandy Hills
Level 1

Payroll: corrected FPS submission

Hi,

 

Thanks for the prompt answer. We are on Advanced Payroll. I don't seem to be able  to follow your instructions.

Thanks,

SH

GeorgiaC
QuickBooks Team

Payroll: corrected FPS submission

Hi Sandy, in this case, please follow the steps listed here to delete the payroll in QBO Advanced Payroll. After re-running each period (from the payroll dashboard), open the payroll and select Pay Run Actions > Mark all as late submission > Select option H on the drop-down > Apply. 

hancockandhastin
Level 2

Payroll: corrected FPS submission

I've just followed these instructions and the options didn't come up so a duplicated FPS has gone to HMRC. HMRC say I need to speak to you to get it rectified. Please could you let me know how to do this, as only one FPS is showing in the Payroll Tax Centre now.

GeorgiaC
QuickBooks Team

Payroll: corrected FPS submission

Hello hancockandhastin, thanks for posting on this thread. We'd be happy to help rectify your duplicate FPS submission to HMRC. 

 

To correct this, you will need to re-run payroll and re-submit the generated FPS to HMRC, making sure to select the option for option H - 'Correction to earlier submission' on the drop-down. This will overwrite all previous returns received for that period and ensures the payroll data is not duplicated.

 

If you don't see this option, or need any further help submitting the payroll, please begin a chat with a member of our support team. They will have the tools available to set up a remote screenshare where they can go through the steps with you. 

Darren Lewis
Level 1

Payroll: corrected FPS submission

Hi, I need to update a previous year FPS for one employee (PAYE). How do I do this?

NerbynMaeI
QuickBooks Team

Payroll: corrected FPS submission

Hello there, Darren.

 

Thank you for joining the discussion. Let me provide some helpful insights on how to edit your FPS (Full Payment Submission).

 

Please note that before submitting FPS, you'll need to finalise the pay run as it cannot be edited afterwards. QuickBooks will only provide the option to edit information for an FPS for the current tax year. In this case, corrections for older tax years may require contacting HMRC directly to ensure that these changes are accurate and compliant.

 

For more detailed information on payments made to employees, you can visit this article: Submit an FPS to HMRC in QuickBooks Advanced Payroll.

 

If you have any further questions about QuickBooks, feel free to reply below. We're here to help!

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