Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I am on Quickbooks Online.,
Since the interface changed about a month ago I cannot see where I can view paylsips for previous versions of the software?
Mark
Let me walk you through where you can view previous payslips in the new interface in QuickBooks Online, Mark.
QuickBooks is currently introducing QuickBooks Core Payroll to enhance your payroll process and provide you with a more streamlined experience. For more information about this update, you can refer to this article: Introducing QuickBooks Core Payroll.
To view the payslips in the new and improved platform, you can follow these steps:
For more information about managing payslips in QuickBooks, check out the help articles here: Payslips.
For future reference, here's a guide on generating payroll reports to retrieve valuable data about your payroll and employees: Run payroll reports.
Feel free to return to the Community if you have any other concerns about QuickBooks Payroll, Mark. I'm here to assist you. Take care!
I've tried this and concerningly get zero data returned.
I recognise the importance of having all your data readily available after the transition to the new version. I'd like to share some important information regarding your payslips, @APC3.
As of March 2024, QuickBooks Online (QBO) has transitioned to a new and improved platform, replacing the previous Standard Payroll offering. Rest assured, all your previous data, forms, and reports will be securely transferred and accessible in the QuickBooks Online Core Payroll (QBOCP).
Moreover, as there are some missing data, I recommend contacting our customer support team. They are well-equipped to assist you with effective solutions and can investigate the missing data on your end. Here’s how to reach them:
Furthermore, please note that payslips are no longer sent to employees via email. To view and download your payslips, they will need to sign up for Workforce. They will receive an email notification when the documents are available. To learn more, check out this guide: Invite employees to QuickBooks Workforce to see payslips, P60s and more.
To help you navigate this transition and understand the new payroll experience, please refer to the following articles:
Let us know if you have further questions about managing your payslips. We'll be right here to help you anytime.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.